A1 Workplace Experience Manager

About the Role

The role entails working closely with various teams, including facilities, operations, and management, to ensure that all aspects of the workplace are running smoothly. You will be responsible for managing workplace programs, such as meals, snacks, wellness support, and employee services, as well as coordinating employee workspace setup and ergonomic support. Your attention to detail and strong organizational skills will be essential in maintaining workplace quality, organization, and office standards.

As a Workplace Experience Manager at Bjak, you will be part of a high-talent density and hands-on team. The company values transparency and efficiency, and you can expect to work in a fast-paced environment where decisions are made collectively. Your ability to bring structure, exercise judgment, and execute independently will be crucial to your success in this role.

What You Will Do

• Manage workplace programs, including meals, snacks, wellness support, and employee services
• Coordinate employee workspace setup and ergonomic support
• Prepare workspaces and equipment for new joiners
• Maintain workplace quality, organization, and office standards
• Coordinate vendors, facilities teams, and office operations partners
• Support office events and internal workplace initiatives
• Resolve day-to-day workplace issues and improve workplace processes
• Manage and coordinate global office operations
• Develop and implement processes to improve employee experience
• Collaborate with teams to ensure seamless workplace operations

What We Are Looking For

• 4+ years of experience in workplace experience, hospitality, office operations, or related roles
• Strong organizational skills and attention to detail
• Good judgment and problem-solving ability
• Strong communication and coordination skills
• Ability to manage multiple priorities independently
• Comfortable working in fast-moving environments
• High standards for workplace quality and employee experience
• Experience in high-growth startups or fast-paced environments is preferred
• Strong understanding of workplace operations and management
• Ability to work collaboratively with various teams

Nice to Have

• Experience with facility management software
• Knowledge of ergonomics and workspace design
• Certification in workplace management or a related field
• Experience with event planning and coordination

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a high-talent density and hands-on team
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options
• Access to the latest technology and tools
• Comprehensive health and wellness programs
• Generous paid time off and holiday policy

• To stand out in your application, highlight your experience in managing workplace programs and employee services, and be prepared to provide specific examples of your accomplishments.
• Make sure to review Bjak's company culture and values, and be ready to discuss how your skills and experience align with their mission.
• When preparing for your interview, research the company's products and services, and be prepared to ask informed questions about the role and the company.
• Emphasize your ability to work independently and manage multiple priorities, as these are key skills required for this role.
• Be prepared to discuss your experience with facility management software and other relevant tools, and be prepared to provide examples of how you have used these tools to improve workplace operations.
• Don't be afraid to ask about the company's approach to remote work and how they support their remote employees, as this will show your interest in the company's culture and values.