Account Director, Digital Native

About the Role

The sales team at OpenAI is tasked with a unique mission: to help customers grasp the profound impact that highly capable AI models can have on their businesses and users. This involves a blend of technical understanding, vision, partnership, and value-driven strategy. The team works together to create valuable solutions that will help bring AI to as many users as possible.

As part of OpenAI's commitment to innovation and growth, the company is invested in building a strong team that can drive its mission forward. The Account Director, Digital Native, will be a key driver of this mission, working to identify opportunities and close deals that align with OpenAI's vision.

What You Will Do

• Manage a dozen key accounts, developing and executing comprehensive account plans tailored to each customer's needs.
• Lead enterprise prospects through their journey, from consideration to successful deployment of AI solutions.
• Collaborate with solutions and research engineering teams to build and execute complex customer programs and projects.
• Own and manage consumption revenue targets, ensuring consistent growth and alignment with company objectives.
• Analyze key account metrics to create insightful reports for internal and external stakeholders.
• Monitor the industry landscape closely, keeping abreast of competitors, partners, and market trends to contribute to product roadmap and corporate strategies.
• Work closely with various departments, including solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Support the recruitment and onboarding of new teammates, contributing to the growth and development of the sales team.
• Participate in the development of company culture, fostering an environment that encourages innovation and collaboration.

What We Are Looking For

• 7+ years of experience in selling platform-as-a-service and/or software-as-a-service, with a proven track record of achieving revenue targets.
• Experience in designing and executing complex deal strategies, with the ability to think strategically and drive growth.
• A background in supporting the growth of fast-growing, high-performance companies, with an understanding of the challenges and opportunities that come with rapid expansion.
• Direct experience working with C-level executives, providing strategic guidance and support to drive business decisions.
• Strong technical skills, with the ability to communicate complex concepts to customers and internal stakeholders effectively.
• Experience in leading high-visibility customer events, such as customer advisory boards, conferences, product launches, and more.
• A strong analytical mindset, with the ability to gather, distill, and process complex market intelligence.

Nice to Have

• Experience working in the AI or tech industry, with a deep understanding of the latest trends and innovations.
• Certification in sales or a related field, demonstrating a commitment to professional development and excellence.
• Fluency in multiple languages, reflecting the global nature of OpenAI's customer base and operations.

Benefits and Perks

• Competitive compensation package, reflecting the importance of this role to OpenAI's mission.
• Relocation assistance for new employees, supporting a smooth transition to Seoul, South Korea.
• Hybrid work model, offering flexibility and work-life balance with 3 days in the office per week.
• Opportunity to work with a cutting-edge technology company at the forefront of AI innovation.
• Collaborative and dynamic work environment, with a team of highly skilled and motivated professionals.
• Professional development opportunities, including training and support for ongoing learning and growth.
• Access to the latest tools and technologies, ensuring the ability to stay ahead of the curve in the rapidly evolving AI landscape.

• Develop a strong understanding of AI models and their applications in business, showcasing your ability to communicate complex concepts to customers and internal stakeholders.
• Build a portfolio that highlights your experience in managing complex sales cycles and driving revenue growth through AI solutions.
• Prepare to discuss your strategy for driving adoption and revenue growth, emphasizing your ability to think strategically and drive results.
• Practice articulating the value proposition of OpenAI's AI models, demonstrating your knowledge of the company's mission and products.
• Be ready to provide specific examples of your experience working with C-level executives and driving business decisions, highlighting your ability to work at a high level and drive results.
• Research the company culture and values, preparing to discuss how you can contribute to and thrive in OpenAI's dynamic environment.