Account Director, Large Enterprise

About the Role

The GTM team at Openai is a dynamic and collaborative environment where professionals from various backgrounds come together to accomplish the company's mission of building safe artificial general intelligence that benefits all of humanity. As an Account Director, you will be part of this mission, focusing on helping customers understand and leverage the power of AI across their business.

The role is based in Seoul, South Korea, with a hybrid work model that includes 3 days in the office per week, offering the right balance between collaborative work and independent focus. Openai also provides relocation assistance for new employees, making it easier for international candidates to join the team.

What You Will Do

• Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan that drives revenue growth and customer satisfaction.
• Lead prospects through their journey from consideration to successful deployment, ensuring a smooth transition and high customer satisfaction.
• Partner with solutions and research engineering teams to build and execute complex customer programs and projects that showcase the capabilities of Openai's AI solutions.
• Own and manage consumption revenue targets, ensuring that sales goals are met or exceeded through strategic account planning and execution.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders, helping to inform product roadmap decisions and corporate strategies.
• Closely monitor the industry landscape, including competitors, partners, and emerging trends, to contribute to product development and strategic planning.
• Collaborate with multiple teams across the organization, including solutions, marketing, communications, business operations, people operations, finance, product management, and engineering, to ensure a cohesive approach to customer engagement and revenue growth.
• Support the recruitment and onboarding of new team members, helping to build a strong and diverse team.
• Contribute to the development of company culture, fostering an environment of innovation, collaboration, and customer-centricity.

What We Are Looking For

• 10+ years of experience in selling platform-as-a-service and/or software-as-a-service, with a proven track record of driving revenue growth and managing complex customer relationships.
• Ability to speak fluent Korean and English, with excellent communication and interpersonal skills.
• Experience in designing and executing complex deal strategies, with a deep understanding of sales principles and practices.
• Background in supporting the growth of fast-growing, high-performance companies, with the ability to adapt to changing environments and priorities.
• Proven ability to work directly with C-level executives, providing strategic guidance and support to drive business decisions.
• Strong technical understanding, with the ability to communicate complex concepts to customers and internal stakeholders.
• Experience in leading high-visibility customer events, such as customer advisory boards, conferences, product launches, and other strategic initiatives.
• Ability to gather, distill, and process complex market intelligence, including industry trends, competitor activity, and customer needs.

Nice to Have

• Experience in the AI or technology sector, with a deep understanding of the latest trends and developments in artificial intelligence.
• Background in data analysis and interpretation, with the ability to use data to inform sales strategies and customer engagement plans.
• Certification in sales or a related field, such as a CRM or sales methodology certification.
• Experience with Salesforce or other CRM systems, with the ability to leverage these tools to manage customer relationships and drive sales growth.

Benefits and Perks

• Competitive salary and bonus structure, with opportunities for growth and professional development.
• Comprehensive benefits package, including health insurance, retirement savings, and other perks.
• Flexible work arrangements, including a hybrid work model that combines office and remote work.
• Relocation assistance for new employees, making it easier to join the team from anywhere in the world.
• Opportunities for professional growth and development, including training, mentorship, and education assistance.
• Collaborative and dynamic work environment, with a team of experienced professionals who are passionate about AI and its potential to benefit humanity.
• Access to the latest technologies and tools, with the opportunity to work on cutting-edge AI solutions that are changing the world.

• Develop a strong understanding of AI solutions and their applications in business, including the latest trends and developments in the field.
• Highlight your experience in managing complex customer relationships and driving revenue growth through strategic account planning and execution.
• Showcase your ability to communicate complex technical concepts effectively to both internal stakeholders and external customers, leveraging your skills in presentation and storytelling.
• Prepare examples of how you have designed and executed complex deal strategies, and how you have worked with cross-functional teams to drive business growth and customer satisfaction.
• Research Openai's mission and values, and be prepared to discuss how your own goals and values align with those of the company, including your passion for AI and its potential to benefit humanity.
• Use your cover letter and resume to tell a story about your career, highlighting your achievements and the impact you have made in your previous roles, and how you see yourself contributing to Openai's mission and growth.
• Be prepared to ask insightful questions during the interview process, demonstrating your interest in the company and the role, and your willingness to learn and grow with the team.