Account Director, Large Enterprise | Retail
WFA Digital Insight
As demand for AI solutions in retail surges, professionals with expertise in GTM and technical sales are in high demand. With a growth rate of 25% in AI-powered retail solutions, companies like Openai are at the forefront. This role stands out for its focus on large enterprise retail customers and the opportunity to work with cutting-edge AI technology. Candidates should be prepared to showcase their understanding of retail industry trends and AI transformation priorities, as well as their ability to communicate complex technical concepts to c-level executives.
Job Description
About the Role
The Account Director role at Openai is a unique opportunity to drive the adoption of AI solutions in the retail industry. As a key member of the Go To Market team, you will work closely with sales, solutions, and research engineering to develop and execute comprehensive account plans for large enterprise retail customers. Your primary focus will be on managing a small number of key retail accounts, developing and executing strategies to drive revenue growth and customer satisfaction.The retail industry is undergoing a significant transformation, with AI-powered solutions becoming increasingly important for companies looking to stay competitive. As an Account Director at Openai, you will be at the forefront of this transformation, working with customers to reimagine their customer experience, store and supply-chain operations, merchandising, marketing, and enterprise productivity with AI.
What You Will Do
- Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan
- Lead large enterprise retail customers’ journeys from consideration to successful deployment
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a consumption revenue target and manage consumption revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the retail landscape across UKI & North to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
What We Are Looking For
- 10+ years of experience selling platform-as-a-service and/or software-as-a-service to large retail, grocery, ecommerce, consumer goods, or CPG organizations across UKI
- Familiarity with retail industry trends, including AI-assisted customer experience, ecommerce and omnichannel transformation, personalization, store operations, supply chain, merchandising, marketing, and customer service
- Deep understanding of retail customers’ AI transformation priorities, adoption challenges, and operating realities
- Achieving revenue targets >$2M per year for more than 3 years
- Experience designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Leading high-visibility customer events
Nice to Have
- Experience working with AI-powered solutions in the retail industry
- Familiarity with Openai’s products and services
- Experience working in a fast-paced, dynamic environment
- Strong network of contacts in the retail industry
Benefits and Perks
- Competitive salary and bonus structure
- Opportunity to work with cutting-edge AI technology
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to a network of experienced professionals in the AI and retail industries
- Comprehensive benefits package, including health insurance and retirement plan
- Opportunity to work on high-visibility projects and contribute to the development of company culture
How to Stand Out
- Develop a deep understanding of the retail industry and its trends, including AI-assisted customer experience and ecommerce transformation.
- Showcase your ability to communicate complex technical concepts to c-level executives and non-technical stakeholders.
- Highlight your experience working with AI-powered solutions and your ability to design and execute complex deal strategies.
- Be prepared to provide specific examples of your experience working with large enterprise retail customers and your ability to drive revenue growth and customer satisfaction.
- Research Openai’s products and services and be prepared to discuss how you can contribute to the company’s mission and goals.
- Prepare to discuss your experience working in a fast-paced, dynamic environment and your ability to collaborate with cross-functional teams.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.