Account Director, Professional Services
WFA Digital Insight
The demand for AI specialists in professional services is on the rise, with over 70% of consulting firms investing in AI solutions. As a key driver of this trend, Openai is seeking an experienced Account Director to lead their Professional Services team. With the company's mission to build safe artificial general intelligence, this role offers a unique opportunity to shape the future of AI adoption. Candidates should have a strong background in enterprise sales, GTM strategies, and a deep understanding of the professional services landscape. Before applying, it's essential to consider the company's hybrid work model and the requirement for strategic partnership and value-driven selling.
Job Description
About the Role
The Account Director, Professional Services role at Openai is a unique opportunity to drive AI adoption across professional services organizations. As a key member of the Go To Market team, you will partner with leading global consulting firms, systems integrators, IT services providers, and business process outsourcing organizations to help them transform their services and increase workforce productivity. Your day-to-day responsibilities will include managing a small number of strategic Professional Services accounts, developing and executing comprehensive account plans, and building executive relationships across consulting, technology, delivery, and innovation leadership teams.The role is based in New York City, with a hybrid work model that includes 3 days in the office per week. Openai offers relocation assistance to new employees and is open to US-based remote candidates. As an Account Director, you will be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure, and will work closely with customer executives to identify high-impact AI opportunities.
The Professional Services team at Openai is responsible for helping customers learn how to leverage and deploy AI products across their business. As an Account Director, you will be part of a team that includes Sales, Solutions, Support, Marketing, and Partnership professionals, all working together to create valuable solutions that will help bring AI to as many users as possible.
What You Will Do
- Manage a small number of strategic Professional Services accounts, developing and executing comprehensive account plans to drive long-term growth
- Build executive relationships across consulting, technology, delivery, and innovation leadership teams
- Lead enterprise customers through their AI adoption journey, from initial strategy through successful deployment and expansion
- Partner with Solutions, Research Engineering, and Product teams to design and execute complex enterprise AI programs
- Own a consumption revenue target and drive long-term platform adoption across global organizations
- Develop and manage accurate consumption revenue forecasts
- Identify opportunities to expand Openai's footprint through new business units, geographies, service lines, and AI-powered client offerings
- Analyze key account metrics to create reports and provide strategic insights to internal and external stakeholders
- Stay informed on the Professional Services landscape, including consulting trends, AI transformation initiatives, competitive dynamics, and strategic partnerships
What We Are Looking For
- 14+ years of enterprise sales experience selling platform-as-a-service (PaaS), software-as-a-service (SaaS), cloud, or AI solutions to large Professional Services organizations
- A consistent track record of exceeding annual revenue targets greater than $2M for multiple years
- Experience managing complex, multi-year enterprise sales cycles with executive-level stakeholders
- Demonstrated success selling into global consulting firms, systems integrators, IT services providers
- Strong understanding of GTM strategies and the ability to develop and execute comprehensive account plans
- Excellent communication and interpersonal skills, with the ability to build executive relationships and lead cross-functional teams
- Strong analytical and problem-solving skills, with the ability to analyze key account metrics and provide strategic insights
- Experience with AI solutions and a deep understanding of the professional services landscape
Nice to Have
- Experience with cloud-based solutions and a strong understanding of cloud computing
- Familiarity with Openai's AI products and solutions
- Experience working in a hybrid work model and managing remote teams
- Strong network of contacts in the professional services industry
- Experience with sales forecasting and revenue management
Benefits and Perks
- Competitive salary and equity package
- Comprehensive health and wellness benefits
- Flexible PTO and vacation policy
- Remote work stipend and relocation assistance
- Opportunities for professional growth and development
- Access to cutting-edge AI technology and solutions
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
How to Stand Out
- Develop a strong understanding of AI solutions and their applications in professional services before applying
- Highlight your experience in enterprise sales and GTM strategies in your application and during interviews
- Be prepared to provide specific examples of your success in managing complex sales cycles and building executive relationships
- Show a deep understanding of the professional services landscape and the current trends in AI adoption
- Emphasize your ability to work in a hybrid work model and manage remote teams
- Prepare to discuss your experience with cloud-based solutions and sales forecasting
- Research Openai's AI products and solutions and be prepared to discuss how you can contribute to their growth and development
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