Account Director, Startups

About the Role

As a key member of the Go To Market team, the Account Director will work closely with the sales, solutions, support, marketing, and partnership teams to create valuable solutions for startup customers. This role will require a deep understanding of the startup landscape, industry trends, and the ability to communicate technical concepts to customers and internal stakeholders.

The Account Director will be based in Munich and will be expected to work closely with the local team, as well as with remote teams across the globe. OpenAI offers a hybrid work model, with 3 days in the office per week, and relocation assistance to new employees.

What You Will Do

• Manage a portfolio of startup accounts, developing and executing comprehensive account plans
• Partner with solutions architects to drive successful technical engagements with startups
• Own a consumption revenue target and manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Collaborate with cross-functional teams, including sales, marketing, communications, business operations, people operations, finance, product management, and engineering
• Serve as an advocate for improving the startup experience building with OpenAI
• Closely monitor the industry landscape and startup landscape and contribute to corporate strategies
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

What We Are Looking For

• 6+ years of experience selling platform-as-a-service, cloud, or other API products
• Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers
• Proven track record of driving revenue growth and managing complex sales cycles
• Strong understanding of AI technologies and the ability to communicate technical concepts to customers and internal stakeholders
• Experience working directly with C-level executives and startup founders
• Strong analytical and problem-solving skills, with the ability to analyze key account metrics and create reports and provide insights
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams

Nice to Have

• Experience working with AI models and machine learning technologies
• Knowledge of the German startup ecosystem and market trends
• Fluency in German, in addition to English
• Experience working in a fast-paced, dynamic environment with a high level of ambiguity

Benefits and Perks

• Competitive salary and equity package
• Opportunity to work with a leading AI company and contribute to the development of cutting-edge technologies
• Collaborative and dynamic work environment with a team of experienced professionals
• Hybrid work model with 3 days in the office per week and relocation assistance to new employees
• Access to cutting-edge technologies and training opportunities to support professional development
• Comprehensive health and wellness benefits, including mental health support and employee assistance programs
• Generous paid time off and holidays, with a flexible work schedule to support work-life balance
• Remote work stipend and equipment budget to support remote work setup
• Opportunity to work with a diverse range of startup customers and contribute to the growth and adoption of AI technologies

• Develop a strong understanding of the startup ecosystem and the role of AI in driving innovation and growth.
• Highlight your experience working with AI technologies and your ability to communicate technical concepts to customers and internal stakeholders.
• Be prepared to discuss your strategy for driving revenue growth and managing complex sales cycles.
• Emphasize your ability to work effectively with cross-functional teams and collaborate with internal stakeholders to drive successful technical engagements.
• Showcase your analytical and problem-solving skills, with the ability to analyze key account metrics and create reports and provide insights.
• Be prepared to discuss your experience working with startup founders and C-level executives, and your ability to build strong relationships with key accounts.
• Research the company culture and values, and be prepared to discuss how you can contribute to the development of a positive and inclusive work environment.