Account Director, Web & Brand

829 Studios829 Studios·Remote(United States)
Software Development
HubSpotAdjustExcel

WFA Digital Insight

In a market where demand for digital growth leaders has surged by over 20% in the past year, professionals with expertise in web and brand strategy are in high demand. With the shift towards remote work, companies like 829 Studios are looking for talent who can blend strategic account leadership with consultative new business development. This role stands out for its emphasis on recurring engagements and long-term partnerships, requiring a unique blend of sales, marketing, and technical skills. Before applying, candidates should be prepared to showcase their ability to drive revenue growth, manage complex client relationships, and work collaboratively with cross-functional teams. With over 10 years of experience in digital, web, or branding agencies, candidates can leverage their skills to succeed in this role.

Job Description

About the Role

The Account Director, Web & Brand at 829 Studios is a pivotal role that combines strategic account leadership with consultative new business development. This position is primarily focused on driving new revenue, with a strong emphasis on recurring engagements. As a senior growth leader, you will serve as a trusted advisor to prospective clients, guiding them through complex web and brand decisions while partnering closely with internal teams to deliver thoughtful, well-scoped solutions.

Day-to-day, you will be responsible for owning and qualifying a pipeline of web and brand engagements, carrying a monthly sales target, and leading consultative discovery conversations. Your ability to translate complex business challenges into actionable web and brand solutions will be crucial in this role. You will work closely with internal teams to ensure scopes are clear, achievable, and aligned with both client goals and delivery realities.

What You Will Do

  • Own and qualify a pipeline of web and brand engagements
  • Carry a monthly sales target primarily weighted toward recurring revenue, with project revenue as a supporting component
  • Lead consultative discovery conversations that uncover true business needs, constraints, and opportunities
  • Develop and present strategic proposals for WordPress, Drupal, and Shopify builds, branding engagements, and ongoing website support retainers
  • Guide prospects through decision-making with clarity, confidence, and empathy
  • Partner with internal teams to ensure scopes are clear, achievable, and aligned with both client goals and delivery realities
  • Translate complex business challenges into actionable web and brand solutions
  • Scope work with precision, balancing ambition, budget, timeline, and internal capacity
  • Clearly articulate trade-offs, risks, and opportunities so clients feel informed and supported
  • Ensure a seamless handoff from sales to delivery with strong documentation, context, and shared expectations

What We Are Looking For

  • 10+ years of experience in a digital, web, or branding agency, with meaningful responsibility in new business, account leadership, and solution consulting
  • Strong understanding of website strategy and delivery across WordPress, Drupal, and Shopify, including discovery, UX, design, development, QA, and ongoing support
  • Proven ability to carry and achieve sales targets, especially for recurring revenue and long-term engagements
  • Excellent discovery, scoping, and estimation skills, with the ability to turn ambiguity into clarity
  • Confident, engaging communicator who builds trust quickly with senior stakeholders
  • Comfort collaborating with both creative and technical teams
  • Experienced with CRM systems, proposal development, and pipeline management
  • Strategic mindset with a genuine interest in helping clients succeed beyond the initial sale

Nice to Have

  • Experience with HubSpot, Adjust, and Excel
  • Knowledge of web and brand analytics tools
  • Certification in digital marketing or a related field

Benefits and Perks

  • Remote work options in the United States, with the possibility of working from our office in Boston
  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Access to the latest tools and technologies
  • Flexible working hours and remote stipend
  • Comprehensive health benefits and PTO package

How to Stand Out

  • Develop a strong understanding of web and brand strategy, including the latest trends and technologies in WordPress, Drupal, and Shopify.
  • Showcase your ability to drive revenue growth and manage complex client relationships through specific examples and case studies.
  • Highlight your experience with CRM systems, proposal development, and pipeline management to demonstrate your organizational skills.
  • Prepare to discuss your strategic mindset and how you can help clients succeed beyond the initial sale.
  • Be ready to provide examples of your excellent discovery, scoping, and estimation skills, and how you can turn ambiguity into clarity.
  • Review the company's values and mission to understand their culture and how you can contribute to it.

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