Account Director - West
WFA Digital Insight
As the remote job market continues to evolve, demand for skilled account directors with expertise in AI and digital transformation has surged. With the global AI market projected to reach
Job Description
About the Role
The Account Director role at DataRobot is a critical component of the company's growth strategy, focusing on driving sustained growth within a portfolio of strategic, high-value customers. As an Account Director, you will be responsible for developing and executing multi-year strategic plans to expand usage, cross-sell business applications, and increase AI maturity within assigned accounts. Your day-to-day activities will involve partnering with Engagement Directors and Technical Success Managers to deepen account penetration, identify new use cases, and reduce churn risk.The ideal candidate will have a strong background in sales, with a proven track record of meeting or exceeding quota in global or large enterprise accounts. Experience in the AI and digital transformation space is highly desirable, as is the ability to leverage existing customer solutions into repeatable actions and apply them within an industry sector.
DataRobot's platform and applications integrate into core business processes, enabling teams to develop, deliver, and govern AI at scale. As an Account Director, you will be working closely with customers to secure their AI assets and empower practitioners to deliver predictive and generative AI. Your expertise in AI and digital transformation will be essential in driving business growth and helping customers achieve their goals.
What You Will Do
- Develop and execute multi-year strategic plans to expand usage, cross-sell business applications, and increase AI maturity within assigned accounts
- Partner with Engagement Directors to uncover new GenAI functional use cases and collaborate with Technical Success Managers to increase application consumption
- Identify high-risk buying centers or stalled implementations and coordinate internal teams to re-engage customers with refreshed value narratives and delivery strategies
- Orchestrate collaboration across Engagement Directors, Technical Success Managers, and Pre-Sales resources to ensure successful deployments, adoption, and measurable outcomes
- Build and maintain trusted relationships with key customer executives and stakeholders to elevate DataRobot's position as a strategic partner in their AI journey
- Leverage major/minor vertical alignment to bring consultative insight and guide customers through the AI adoption curve specific to their sector
- Own account-level planning, forecasting, and renewal coordination in partnership with Engagement Directors
- Act as the single-threaded leader for strategic revenue growth across assigned accounts
- Stay up-to-date with industry trends, competitor activity, and emerging technologies to maintain a competitive edge
What We Are Looking For
- Prior sales responsibility within global or large enterprise accounts, with a consistent, proven track record of meeting or exceeding quota
- Ability to apply existing customer solutions into repeatable actions and leverage them within an industry sector
- Experience in FinServ or Heavy Industries is a plus
- Experience leveraging a variety of prospecting tools and techniques
- 12+ years of experience selling enterprise software solutions
- 2+ years selling AI-powered services with an industry focus is a plus
- Bachelor's degree or equivalent work experience
- Strong understanding of AI and digital transformation
- Excellent communication, interpersonal, and leadership skills
Nice to Have
- Experience working with AI-powered solutions
- Knowledge of the AI adoption curve and its application in various industries
- Familiarity with DataRobot's platform and applications
- Experience working in a fast-paced, dynamic environment
Benefits and Perks
- Competitive pay and benefits package
- Flexible Time Off Program
- Paid Holidays
- Paid Parental Leave
- Global Employee Assistance Program (EAP)
- Opportunity to work with a leading AI company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Access to cutting-edge technology and tools
How to Stand Out
- Develop a strong understanding of AI and digital transformation to stand out as a candidate
- Be prepared to demonstrate your ability to navigate complex sales cycles and build strong relationships with key stakeholders
- Highlight your experience working with AI-powered solutions and your knowledge of the AI adoption curve
- Showcase your ability to leverage existing customer solutions into repeatable actions and apply them within an industry sector
- Research DataRobot's platform and applications to understand the company's products and services
- Prepare examples of your experience working in a fast-paced, dynamic environment and your ability to stay up-to-date with industry trends and emerging technologies
- Be prepared to discuss your salary expectations and negotiate based on industry standards and your experience
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