Account Executive 3

About the Role

As part of Twilio's sales team, the successful candidate will embark on a journey to expand the company's messaging business. This involves not just a superficial understanding of Twilio's products but a deep dive into how these solutions can transform the customer experience for companies in the Financial Services sector. The role requires a delicate balance between analytical prowess, consultative selling, and the ability to communicate complex ideas in a simplified, actionable manner.

What You Will Do

• Drive new customer acquisition in the Financial Services vertical, focusing on Twilio's messaging, voice, and email solutions.
• Own highly analytical and consultative sales cycles to win new business, often in competitive vendor sourcing cycles.
• Collaborate with customers to understand their business and technical requirements and match them with tailored solutions from Twilio's communications API platform.
• Work closely with internal teams such as finance, legal, pricing, and operations to design mutually beneficial contracts.
• Utilize world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
• Balance competing priorities and manage multiple projects and deals simultaneously.
• Partner with sales, services, product, and finance teams to develop long-range territory strategies and sales plans.
• Act as the voice of the customer to Twilio’s product and carrier relations teams.
• Demonstrate a strong understanding of the CPaaS industry and stay updated on key initiatives and new capabilities.
• Generate and maintain an accurate pipeline and forecast utilizing Salesforce.

What We Are Looking For

• Experience in sales, particularly in the CPaaS ecosystem or a related field.
• A deep understanding of the Financial Services sector and its unique challenges and opportunities.
• Proficiency in Salesforce and Excel, with the ability to generate and analyze sales data.
• Strong analytical and consultative sales skills, with the ability to navigate complex sales cycles.
• Excellent communication and interpersonal skills, with the ability to present to both technical and non-technical audiences.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Experience working in a remote-first company or a similar environment.
• A passion for innovative technologies and their application in real-world scenarios.

Nice to Have

• Experience with CRM software, particularly Salesforce, for managing sales pipelines and forecasts.
• Knowledge of cloud communications and CPaaS solutions.
• Familiarity with the technology and trends shaping the Financial Services sector.
• Certification in sales or a related field.

Benefits and Perks

• Competitive compensation package.
• Opportunity to work with a leader in the cloud communications space.
• Collaborative, dynamic work environment with a remote-first approach.
• Professional development opportunities, including training and conference attendance.
• Access to the latest technologies and tools in the CPaaS ecosystem.
• Flexible working hours and remote work options.
• Comprehensive health and wellness programs.
• Generous PTO policy.

• Tip: Ensure your Salesforce skills are up-to-date, as this is a critical tool for managing sales pipelines and forecasts.
• Tailor your resume and cover letter to highlight sales experience, especially in the CPaaS ecosystem or Financial Services sector.
• Prepare to discuss specific examples of how you've navigated complex sales cycles and presented technical solutions to non-technical stakeholders.
• Demonstrating a genuine passion for cloud communications and a willingness to learn about Twilio's products can make your application stand out.
• Consider creating a portfolio that showcases your sales achievements and strategies, especially those related to the CPaaS industry or Financial Services sector.
• Practice your presentation skills, as the ability to communicate complex ideas simply is crucial for success in this role.