Account Executive 4

## About the Role As an Account Executive 4 at Twilio, you will be responsible for leading prospecting, solution selling, and closing new business opportunities across Twilio's Messaging, Voice, and Email products. You will be directly responsible for expanding Twilio's messaging business with large and fast-growing mid-market and enterprise companies in the Financial Services vertical. This role requires a deep understanding of the CPaaS ecosystem and Twilio's product offerings.

The Account Executive 4 role is highly cross-functional, with close integration with product management, carrier relations, finance, and solutions engineering teams. You will work closely with these teams to design and implement solutions that meet the needs of Twilio's customers.

Twilio's remote-first work philosophy and strong culture of connection and global inclusion mean that you will be part of a vibrant team with diverse experiences, making a global impact each day.

## What You Will Do - Drive new customer acquisition and meet quota requirements for incremental Account Contract Value (iACV) - Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles - Work with customers to understand their business and technical requirements and match them to Twilio's communications API platform - Design solutions for specific use cases and present complex contractual, technical, and financial details to prospects - Balance competing priorities and manage multiple projects and deals at the same time - Partner cross-functionally with sales, services, product, and finance teams to develop long-range territory strategies and sales plans - Act as the voice of the customer to Twilio's product and carrier relations teams - Demonstrate a strong understanding of the CPaaS industry and stay up-to-date on key industry initiatives and new capabilities - Generate and maintain an accurate pipeline and forecast utilizing Salesforce - Stay current with industry changes and collaborate with your team and peers to learn and share best practices

## What We Are Looking For - 5+ years of experience in sales, preferably in the cloud communications or software industry - Strong understanding of the CPaaS ecosystem and Twilio's product offerings - Experience with Salesforce and Excel - Proven track record of meeting or exceeding sales targets - Excellent communication, presentation, and interpersonal skills - Ability to work in a fast-paced, remote environment - Strong analytical and problem-solving skills - Experience working with customers in the Financial Services vertical - Knowledge of cloud-based software solutions and APIs

## Nice to Have - Experience with solutions engineering and product management teams - Knowledge of carrier relations and wholesale telecommunications - Familiarity with financial planning and analysis - Experience working in a global, remote team

## About the Company Twilio is a cloud communication platform that enables developers to build, scale, and operate real-time communication and customer engagement solutions. With a strong culture of connection and global inclusion, Twilio is committed to making a positive impact on the world. As a remote-first company, Twilio offers a unique work environment that allows employees to work from anywhere and collaborate with a diverse team of professionals.

Twilio's mission is to empower developers to create innovative communication solutions that transform the way businesses interact with their customers. With a strong focus on innovation and customer satisfaction, Twilio is a leader in the CPaaS market.

## Benefits and Perks - Competitive salary and equity package - Comprehensive health insurance and benefits - Flexible PTO and vacation policy - Remote stipend and home office setup - Professional development and training opportunities - Collaborative and dynamic work environment - Access to the latest technology and tools - Recognition and reward programs

- Tip: Showcase your understanding of the CPaaS ecosystem and Twilio's product offerings in your resume and cover letter.

• Tip: Be prepared to provide specific examples of your experience with solution selling and customer relationship management.
• Tip: Familiarize yourself with Salesforce and Excel, as these tools are essential for this role.
• Tip: Highlight your ability to work in a fast-paced, remote environment and collaborate with cross-functional teams.
• Tip: Research Twilio's company culture and values to demonstrate your alignment with the organization's mission and vision.
• Tip: Be prepared to negotiate your salary and benefits package, and have a clear understanding of your market value.