Account Manager - China (all)

About the Role

The role is 100% remote, allowing the candidate to work independently and manage their time effectively. The ideal candidate will have excellent communication skills, be fluent in English and Mandarin, and possess a strong understanding of the telecommunications sector, especially IoT solutions and connectivity.

What You Will Do

• Establish and nurture connections with medium and small customers through phone and email
• Act as the primary point of contact for new webshop buyers and inquiries
• Strategically assess potential customers to concentrate on building robust, long-term relationships
• Proactively manage existing relationships to ensure the highest satisfaction levels
• Address customer needs and concerns in a timely and professional manner
• Contribute to maintaining a predictable order flow and foster ongoing customer satisfaction
• Collaborate with the international team to achieve regional and personal goals
• Develop precise plans for assigned customers and keep the Salesforce database up to date
• Occasionally visit regional or pan-European events, trade shows, and customer visits
• Maintain customer focus in all interactions and activities
• Position the brand as the leading provider of IoT connectivity

What We Are Looking For

• Minimum 2-3 years of experience in B2B sales or a similar role
• Excellent communication skills, fluent in English and Mandarin
• Strong understanding of the telecommunications sector, especially IoT solutions and connectivity
• Experience in working with Salesforce
• Background in technical sales
• Inside sales experience with a focus on SMB
• Collaboration and teamwork skills
• Practical mentality and positive attitude
• Ability to work independently and goal-oriented

Nice to Have

• Experience in collaborating with external partners
• Knowledge of various IoT verticals
• Familiarity with Excel and other sales tools
• Proven track record of meeting or exceeding sales targets

Benefits and Perks

• Opportunity to work with a pioneering company in the IoT connectivity landscape
• Dedicated onboarding process and continuous team support
• Short decision-making paths and creative freedom
• Respectful and informal work environment
• Plenty of space for new ideas and strategies
• Remote working with trusted working hours and laptop
• Professional growth and development opportunities
• Be part of an international team and exciting environment
• Collaborative and dynamic work culture

• Research 1NCE's products and services to understand their IoT connectivity solutions and how they can benefit customers.
• Prepare examples of successful sales strategies and customer relationships you have built in the past.
• Familiarize yourself with Salesforce and be ready to discuss your experience with the platform.
• Develop a strong understanding of the telecommunications sector, especially IoT solutions and connectivity.
• Be prepared to discuss your experience working in a remote environment and how you stay motivated and productive.
• Review your communication skills, especially in English and Mandarin, to ensure you can effectively interact with customers and colleagues.