Account Manager - Digital Marketing Agency

HuzzleHuzzle·Remote(United States)
Customer Success
Excel

WFA Digital Insight

The demand for skilled account managers in digital marketing has grown significantly, with a 25% increase in job postings over the past year. As companies continue to invest in digital marketing, the need for professionals who can lead client relationships, manage teams, and drive campaign excellence has never been higher. Huzzle, a leading marketing and events agency, is now seeking an experienced Account Manager to join their team. With a strong track record of delivering bold, results-driven campaigns, Huzzle offers a unique opportunity for candidates to work with top clients and develop their skills in a fast-paced, dynamic environment. Before applying, candidates should be aware that this role requires strong communication and organizational skills, as well as a deep understanding of digital marketing strategy.

Job Description

About the Role

The Account Manager role at Huzzle is a senior leadership position that requires a highly proactive and experienced professional to lead client relationships, oversee delivery teams, and drive excellence across all client engagements. As a key member of the team, you will serve as the primary point of contact for key accounts, mentor the account management team, and ensure that all projects are delivered on time, on budget, and above expectations. You will work closely with cross-functional teams, including creative, digital, production, and events, to develop and execute integrated marketing strategies and campaign plans.

The ideal candidate will have a strong understanding of digital marketing strategy, including SEO, PPC, social media, email marketing, and content. You will be responsible for guiding strategy across these channels, reviewing dashboards and campaign performance, and translating performance data into clear, actionable insights for clients. You will also collaborate with internal teams to optimize campaigns and drive ROI, staying ahead of digital trends and bringing innovative ideas to clients.

What You Will Do

  • Act as the trusted advisor and main point of contact for key client accounts
  • Lead weekly client calls, deliver performance reports, and send proactive updates
  • Maintain a culture of overcommunication—ensuring clarity on timelines, deliverables, and next steps
  • Manage client expectations and resolve challenges before escalation
  • Set and enforce communication standards across the account management team
  • Oversee full lifecycle of client engagements—from onboarding to execution
  • Develop and manage project plans, timelines, and deliverables
  • Coordinate cross-functional teams (creative, digital, production, events)
  • Ensure scopes of work are clear and aligned with client goals
  • Monitor budgets, track performance, and flag risks early
  • Lead daily planning (Plan of Attack) and team status updates
  • Guide strategy across SEO, PPC, social media, email marketing, and content
  • Review dashboards and campaign performance to ensure KPIs are met
  • Collaborate with internal teams to optimize campaigns and drive ROI

What We Are Looking For

  • 5+ years of experience in agency account management (required)
  • 2+ years in a senior or leadership role managing teams
  • Strong expertise in digital marketing (SEO, PPC, social, email, analytics)
  • Proven experience managing enterprise or high-value client accounts
  • Exceptional communication skills (written and verbal)
  • Highly organized with strong project management capabilities
  • Experience with tools like Slack, project management platforms, and reporting dashboards
  • Ability to work in a fast-paced, deadline-driven environment
  • Bachelor’s degree in Marketing, Business, Communications, or related field (preferred)

Nice to Have

  • Experience in event marketing, experiential campaigns, or live marketing
  • Familiarity with creative briefs and cross-team collaboration
  • Knowledge of campaign launches and brand development

Benefits and Perks

  • Opportunity to work with top clients and develop your skills in a fast-paced, dynamic environment
  • Competitive compensation package
  • Flexible working hours and remote work options
  • Professional development and growth opportunities
  • Access to the latest tools and technologies
  • Collaborative and supportive team environment

How to Stand Out

  • Develop a strong understanding of digital marketing strategy, including SEO, PPC, social media, email marketing, and content
  • Create a portfolio that showcases your experience in managing client relationships and leading cross-functional teams
  • Practice your communication and presentation skills, as these are essential for success in this role
  • Stay up-to-date with the latest digital trends and technologies, and be prepared to bring innovative ideas to clients
  • Be prepared to provide specific examples of your experience in managing budgets, tracking performance, and flagging risks early
  • Research the company and the role thoroughly, and be prepared to ask informed questions during the interview process
  • Consider highlighting your experience with tools like Slack, project management platforms, and reporting dashboards

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