Account Manager (Germany, Austria & Switzerland) - REMOTE
WFA Digital Insight
As the demand for digital solutions in the life sciences sector continues to grow, companies like Thermo Fisher Scientific are looking for skilled account managers to forge strong customer relationships. With a 25% increase in remote sales roles in the past year, professionals with expertise in Salesforce and sales strategy are in high demand. Thermo Fisher Scientific stands out for its commitment to innovation and customer satisfaction, making this role an attractive opportunity for those looking to make a real impact in the industry. Candidates should be prepared to showcase their ability to navigate complex sales pipelines and build long-term partnerships.
Job Description
About the Role
The Account Manager position at Thermo Fisher Scientific is a remote, full-time role that entails managing and growing a diverse portfolio of customers across Germany, Austria, and Switzerland. As a key member of the European Sales team, you will work closely with colleagues across Europe to deliver an outstanding customer experience. Your day-to-day responsibilities will include developing trusted relationships with customers, understanding their scientific, operational, and commercial needs, and identifying opportunities to strengthen partnerships.The role matters because it enables customers to make the most of Thermo Fisher Scientific's broad portfolio of laboratory products, chemicals, instruments, and services. By working closely with internal product specialists and trusted supplier partners, you will help customers navigate the company's offerings and find the right solutions for their needs. The team context is collaborative, with a focus on sharing customer insights and improving the customer experience.
What You Will Do
- Develop trusted relationships with a diverse portfolio of customers across Germany, Austria, and Switzerland
- Understand customers' scientific, operational, and commercial needs through meaningful conversations
- Help customers identify the right laboratory products, chemicals, instruments, and consumables
- Grow your customer portfolio by proactively engaging existing customers and uncovering new opportunities
- Deliver against sales goals while creating real value for your customers
- Engage customers through phone, video meetings, and digital channels
- Manage opportunities and follow up on leads using Salesforce
- Collaborate with Inside Sales and Field Sales colleagues to ensure customers receive the right level of support
- Share customer insights to improve products, processes, and digital tools
What We Are Looking For
- A Bachelor's degree in Business, Life Sciences, or a relevant discipline
- Previous experience in sales, account management, or business development
- Confidence engaging customers proactively by phone, video, and digital channels
- Strong communication and relationship-building skills
- Ability to navigate complex sales pipelines and build long-term partnerships
- Proficiency in Salesforce and sales strategy
- Strong commercial thinking and problem-solving skills
- Ability to work collaboratively as part of a remote team
Nice to Have
- Experience working in the life sciences or pharmaceutical industry
- Knowledge of laboratory products, chemicals, instruments, and consumables
- Familiarity with digital sales tools and platforms
- Certification in sales or account management
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a global leader in the life sciences industry
- Collaborative and supportive remote work environment
- Professional development and training opportunities
- Access to cutting-edge digital sales tools and platforms
- Flexible working hours and remote work stipend
- Health and wellness programs
- Paid time off and holiday leave
How to Stand Out
- Tip: Showcase your proficiency in Salesforce and sales strategy by highlighting specific examples of how you have used these tools to drive sales growth and customer engagement.
- Be prepared to discuss your experience working with complex sales pipelines and building long-term partnerships with customers.
- Demonstrate your knowledge of the life sciences industry and laboratory products, chemicals, instruments, and consumables.
- Highlight your ability to work collaboratively as part of a remote team and your experience with digital sales tools and platforms.
- Prepare examples of how you have used data and analytics to inform your sales strategy and drive customer engagement.
- Research Thermo Fisher Scientific's products and services and be prepared to discuss how you can help customers navigate their offerings.
- Be prepared to negotiate your salary and benefits package based on your experience and qualifications.
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