Account Manager, Growth

RampRamp·Remote(New York, NY (HQ))
Customer Success
SalesforceExcel

WFA Digital Insight

The demand for skilled account managers in the fintech space is on the rise, with companies like Ramp leading the charge. As the market for digital payment solutions grows, so does the need for professionals who can drive customer expansion and revenue growth. With a strong foundation in Salesforce and Excel, candidates can stand out in this competitive field. Before applying, consider what sets you apart in this high-stakes industry.

Job Description

About the Role

As a member of the Growth Account Management team at Ramp, you will deliver value to customers and drive revenue growth by owning the expansion and retention of a scaled portfolio of current customers.

Responsibilities

  • Identify expansion opportunities within your portfolio and own the sales process through close
  • Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
  • Develop a deep understanding of customer personas and act as a trusted advisor to help them achieve their goals with Ramp

Requirements

  • Minimum 2 years of customer-facing or direct sales experience
  • Proven track record of achievement in a high-velocity business environment
  • Prior CRM experience, preferably with Salesforce
  • Experience with outbound prospecting and conducting product demonstrations

How to Stand Out

  • Familiarize yourself with Ramp's product offerings and be prepared to discuss how you can drive growth through upsell and cross-sell strategies.
  • Highlight your experience with Salesforce and Excel, and provide specific examples of how you've used these tools to drive customer expansion.
  • Develop a strong understanding of customer personas and be prepared to discuss how you can tailor your approach to meet the unique needs of each customer.
  • Be prepared to discuss your experience with sales methodologies and how you've used them to uncover customer needs and pain points.
  • Consider creating a portfolio that showcases your sales achievements and growth strategies, and be prepared to discuss your approach in an interview.

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