Account Manager

## About the Role The Account Manager at Harris will be responsible for overseeing the day-to-day relationships with clients and ensuring the successful execution of integrated marketing programs. This role is pivotal in maintaining and growing existing accounts, requiring a blend of strategic thinking, creative problem-solving, and interpersonal skills. The Account Manager will work closely with cross-functional teams to develop and implement marketing strategies that meet client objectives, ensuring timely and within-budget delivery of campaigns.

The role of an Account Manager in today's digital age is multifaceted, involving not only the management of client relationships but also the continuous monitoring of market trends and the adaptation of marketing strategies to maximize ROI. With the rise of remote work, the ability to effectively manage virtual teams and communicate with clients across different time zones has become an essential skill.

Harris operates in a dynamic and fast-paced environment, and the ideal candidate will be someone who thrives in such conditions, demonstrating flexibility, resilience, and a proactive approach to challenges. The company values innovation and customer satisfaction, seeking an Account Manager who can embody these principles in their work.

## What You Will Do - Develop and manage comprehensive marketing strategies for multiple client accounts, ensuring alignment with their business objectives.

• Oversee the execution of marketing campaigns across various channels, including digital, social media, and content marketing.
• Conduct regular analysis and performance measurement of marketing campaigns to optimize results and ROI.
• Foster strong, long-term relationships with clients through excellent customer service, timely communication, and delivering on commitments.
• Collaborate with internal teams, including creative, media, and analytics, to ensure cohesive campaign delivery.
• Stay up-to-date with the latest marketing trends, tools, andbest practices to continuously improve marketing strategies.
• Prepare and present campaign proposals, results, and recommendations to clients.
• Manage and reconcile campaign budgets, ensuring timely and cost-effective delivery.
• Identify opportunities for account growth and develop strategies to upsell or cross-sell services to existing clients.
• Participate in new business pitches and contribute to the development of marketing proposals.

## What We Are Looking For - 3-5+ years of experience in marketing account management, agency account management, or a similar marketing-focused role.

• Demonstrated experience in developing and managing marketing strategies for multiple clients or accounts.
• Proven ability to multitask, prioritize tasks, and manage several accounts simultaneously.
• Strong understanding of marketing principles, campaign execution, and performance measurement.
• Experience with revenue accountability, renewals, and account growth.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Excellent communication, interpersonal, and project management skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving skills, with the ability to interpret campaign data and make strategic decisions.

## Nice to Have - Experience with marketing automation platforms and CRM software.

• Knowledge of digital marketing channels, including social media, email, and search engine marketing.
• Certification in marketing or a related field, such as Google Analytics or HubSpot.
• Experience in managing remote teams or working in a distributed work environment.
• Familiarity with design thinking principles and human-centered design methodologies.

## Benefits and Perks - Comprehensive Medical, Dental, and Vision benefits starting from the first day of employment.

• Employee stock ownership and RRSP/401k matching programs to support long-term financial planning.
• Lifestyle rewards and recognition programs to acknowledge and reward employee achievements.
• 3 weeks' vacation and 5 personal days to ensure a healthy work-life balance.
• Flexible remote work arrangements to support different work styles and needs.
• Opportunities for professional growth and development through training, mentorship, and education assistance.
• Access to the latest marketing tools and technologies to stay ahead in the field.

- Tip: Develop a strong portfolio that showcases your ability to manage and grow accounts, including case studies of successful campaigns and strategies you've led.

• Research: Understand Harris's current marketing efforts and be prepared to discuss how your skills and experience align with their goals and initiatives.
• Practice: Prepare examples of how you've handled common challenges in account management, such as client conflicts or campaign underperformance, to demonstrate your problem-solving skills.
• Tool Up: Familiarize yourself with the latest marketing tools and technologies, especially those related to campaign management and analysis, to show your adaptability and eagerness to learn.
• Network: Leverage your professional network to learn more about the company culture and what it's like to work at Harris, which can give you an edge in the interview process.
• Negotiate: Be prepared to discuss salary and benefits by researching the market average for your role and experience level, ensuring you're fairly compensated for your skills and expertise.