Account Manager
WFA Digital Insight
The demand for skilled account managers in the construction industry has seen significant growth, with a 25% increase in job postings over the last year. As the industry shifts towards more digital and innovative solutions, professionals with strong communication and problem-solving skills are in high demand. Hilti India, a global leader in construction innovation, offers a unique opportunity to work with a dynamic team and drive value for key customers. With its commitment to inclusion and diversity, Hilti India stands out as an attractive employer in the current remote job market. Before applying, candidates should be aware of the importance of business planning skills and the ability to work in a fast-paced commercial environment.
Job Description
About the Role
The Account Manager role at Hilti India is a dynamic and challenging position that requires a unique blend of sales, customer relationship management, and technical expertise. As an Account Manager, you will be responsible for driving value and forging long-term relationships with key customers in the construction industry. You will be part of a talented team that is passionate about shaping the future of construction with innovative solutions.The role entails developing and implementing strategies for key account growth, building strong relationships with customers, and proactively identifying new business opportunities. You will work closely with cross-functional teams, including sales, marketing, and technical services, to ensure seamless customer experiences.
What You Will Do
- Develop and implement strategies for key account growth and turning customers into business partners
- Build strong relationships with key accounts and drive a top-down approach to customer engagement
- Proactively identify and capture new business opportunities within your territory
- Visit customer jobsites and offices to analyze customer needs and provide efficient solutions and technical support
- Deliver focused product demonstrations and seminars to showcase the value of Hilti's solutions
- Plan and execute sales activities using the CRM system to ensure high data accuracy, call quality, and productivity
- Maintain detailed records of customer interactions and potential opportunities in the CRM system
- Achieve sales targets and drive revenue growth through effective customer engagement
- Manage credit collections and maintain customer satisfaction
- Foster collaboration across multiple departments to ensure seamless customer experiences
- Stay informed about market trends and competitor activities to stay ahead of the curve
What We Are Looking For
- Bachelor's degree in Engineering (Civil, Mechanical, Electrical) or a related field
- Strong communication and interpersonal skills
- Problem-solving ability and a solution-selling mindset
- Prior sales or business development experience
- Drive for results and ability to work in a collaborative team environment
- Learning agility and adaptability in a fast-paced commercial environment
- Business planning skills to maximize productivity and customer-facing time
- MBA/PGDM is a plus
- Ability to work in a remote environment and manage time effectively
Nice to Have
- Experience working with CRM systems and sales analytics tools
- Knowledge of the construction industry and its trends
- Certification in sales or marketing
- Fluency in multiple languages
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a global leader in construction innovation
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Remote work options and flexible working hours
- Access to the latest tools and technologies in the industry
- Comprehensive health and wellness program
How to Stand Out
- Make sure to highlight your sales and customer relationship management skills in your application, as these are key to success in this role.
- Showcase your ability to work in a fast-paced commercial environment and adapt to changing market trends.
- Develop a strong understanding of the construction industry and its trends to stand out as a knowledgeable and passionate candidate.
- Be prepared to provide specific examples of your problem-solving skills and solution-selling mindset in your application and during interviews.
- Don't hesitate to ask about the company culture and values during the interview process to ensure you align with Hilti India's commitment to inclusion and diversity.
- Use the PINNACLE and RMTI5LjEyMS40MC4xNg== tags when applying to show you have read the job post completely and are a human candidate.
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