Account Manager, OEM
WFA Digital Insight
The demand for skilled account managers in the tech industry has surged, with a 25% increase in remote job postings in the last year alone. As a highly sought-after professional, you'll leverage your expertise to drive business growth and customer satisfaction. With Rockwell Automation's commitment to innovation and sustainability, this role offers a unique opportunity to make a meaningful impact. Before applying, consider highlighting your experience in sales strategy, customer relationship management, and industry trends, as well as your ability to work independently in a remote setting.
Job Description
About the Role
As an Account Manager, OEM at Rockwell Automation, you'll play a vital role in developing and maintaining relationships with a portfolio of OEM customers and prospects. Your primary objective will be to create opportunities that yield profitable business, implementing a sales strategy and plan to meet annual sales goals and grow market share. You'll work remotely from the Raleigh/Greensboro, North Carolina area, reporting to the Sales Manager, OEM.The Account Manager, OEM role is critical in establishing and maintaining strong relationships with assigned accounts, ensuring exceptional customer service and satisfaction. You'll collaborate with the North America OEM team, Segment Leaders, and Regional Industry Managers to drive business growth and stay up-to-date on industry trends.
Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile. With a strong commitment to innovation and customer satisfaction, the company offers a dynamic and supportive work environment that encourages professional growth and development.
What You Will Do
- Lead the account strategy within assigned accounts and communicate/engage extended teams on an account-by-account basis
- Establish relationships at all organizational levels within the customer base and understand customers' processes, goals, and organizational models
- Follow the Rockwell Automation sales process: knowing assigned accounts, planning for growth, maintaining a healthy funnel, driving opportunities to closure, and evaluating performance to goal
- Understand the industry, including applications, standards, and regulations, drivers, and trends
- Collaborate with the North America OEM team, Segment Leaders, and Regional Industry Managers
- Manage sales activities according to Rockwell Automation's outcome-based selling methodology
- Qualify customer opportunities, engage the appropriate resources, and coordinate the solution design to improve the customer's decision process and present solutions to the customer (value proposition)
- Coordinate the Rockwell Automation account team, senior management, and technical engagement team (domain experts) to plan for and win identified opportunities
- Maintain an accurate assessment of target and opportunity funnel within the Customer Relationship Management system
- Team with the corporate Contracts and Negotiations group to come to terms with customers
- Negotiate contract terms and conditions (T&Cs), pricing, discounts, and allowances through distributors
What We Are Looking For
- Bachelor's degree or equivalent years of relevant experience
- Legal authorization to work in the U.S.
- A valid driver's license
- 5+ years of experience in technical sales, industrial distribution, manufacturing operations, systems integration, or a related field
- Strong understanding of the industry, including applications, standards, and regulations
- Excellent communication and interpersonal skills
- Ability to work independently in a remote setting and collaborate with cross-functional teams
- Strong problem-solving and analytical skills
- Familiarity with Rockwell Automation offerings and delivery mechanisms
Nice to Have
- Bachelor's degree in an Engineering discipline or Operations Management
- Additional business-related degree
- Experience with CRM systems and sales analytics tools
- Knowledge of industry trends and emerging technologies
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a global technology leader
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Remote work arrangement with flexible scheduling
- Access to cutting-edge technology and tools
- Comprehensive health and wellness programs
- Generous PTO and holiday schedule
- Retirement savings plan with company match
How to Stand Out
- Tip: Highlight your experience with sales strategy, customer relationship management, and industry trends to stand out as a candidate.
- Ensure you have a strong understanding of the industry, including applications, standards, and regulations, to effectively communicate with customers and internal teams.
- Be prepared to discuss your ability to work independently in a remote setting and collaborate with cross-functional teams.
- Consider creating a portfolio that showcases your sales achievements and customer success stories to share with the hiring team.
- When negotiating salary, be sure to research the market average for Account Managers in the tech industry and highlight your relevant experience and skills.
- Red flag: If the company is unclear about expectations or communication channels, it may be a sign of a disorganized or unsupportive work environment.
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