Account Partner Director - Travel, Transportation and Hospitality
WFA Digital Insight
The demand for skilled Account Partner Directors in the travel, transportation, and hospitality sector has grown significantly, with a 25% increase in job postings over the past year. As a result, professionals with expertise in Salesforce and Excel are in high demand. Salesforce, a pioneer in AI CRM, is seeking a talented Account Partner Director to drive customer success and growth. With the company's commitment to innovation and trust, this role offers a unique opportunity for ambitious professionals to make a significant impact. Before applying, candidates should be aware of the company's emphasis on core values and its expectations for building strong relationships with clients and internal teams.
Job Description
About the Role
The Account Partner Director role at Salesforce is a critical position that requires building strong relationships with clients and internal teams to drive customer success and growth. As a key member of the Professional Services sales team, the Account Partner Director will be responsible for developing and executing strategic plans to help clients achieve their goals. The role involves working closely with license sales teams, product teams, and delivery teams to ensure seamless execution and maximum value for clients.The Account Partner Director will be responsible for driving awareness and developing repeatable motions within the travel, transportation, and hospitality sector. This will involve identifying new opportunities, building relationships with key decision-makers, and developing strategic plans to drive growth and customer success.
The role is part of a growing team at Salesforce, and the company is committed to providing a supportive and innovative environment for its employees. With a strong focus on core values and a commitment to trust and innovation, Salesforce is an attractive employer for professionals looking to make a significant impact.
What You Will Do
- Develop and execute strategic plans to drive customer success and growth
- Build strong relationships with clients and internal teams, including license sales teams, product teams, and delivery teams
- Identify new opportunities and develop repeatable motions within the travel, transportation, and hospitality sector
- Drive awareness and develop strategic plans to drive growth and customer success
- Work closely with clients to understand their needs and develop tailored solutions
- Collaborate with internal teams to ensure seamless execution and maximum value for clients
- Develop and maintain a deep understanding of the travel, transportation, and hospitality sector and its key trends and challenges
- Stay up-to-date with the latest Salesforce products and technologies and apply this knowledge to drive customer success
- Serve as a key advisor to clients and internal teams, providing expert guidance and support
- Develop and deliver sales presentations to C-level clients and other key decision-makers
- Negotiate and close deals, ensuring that clients receive maximum value from their Salesforce investment
What We Are Looking For
- 5+ years of experience in a similar role, preferably in the travel, transportation, and hospitality sector
- Strong knowledge of Salesforce and its products, including Sales Cloud, Marketing Cloud, and Service Cloud
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
- Strong strategic thinking and problem-solving skills, with the ability to develop and execute strategic plans
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong knowledge of the travel, transportation, and hospitality sector and its key trends and challenges
- Experience with Excel and other Microsoft Office tools
- Strong negotiation and closing skills, with the ability to negotiate and close deals
- Ability to work independently and as part of a team
Nice to Have
- Experience with other CRM systems, such as SAP or Oracle
- Knowledge of cloud-based technologies and their applications in the travel, transportation, and hospitality sector
- Experience with data analysis and visualization tools, such as Tableau or Power BI
- Certification in Salesforce or other relevant technologies
Benefits and Perks
- Competitive salary and bonus structure
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching program and other retirement benefits
- Generous paid time off and vacation policy
- Flexible working hours and remote work options
- Opportunities for professional development and growth
- Access to the latest Salesforce products and technologies
- Collaborative and supportive work environment
- Recognition and reward programs for outstanding performance
- Stock options and equity participation
How to Stand Out
- Develop a strong understanding of the travel, transportation, and hospitality sector and its key trends and challenges to stand out as a candidate.
- Make sure to highlight your experience with Salesforce and other CRM systems in your application and during interviews.
- Prepare examples of your strategic thinking and problem-solving skills, and be ready to talk about how you have applied these skills in previous roles.
- Emphasize your ability to build strong relationships with clients and internal teams, and provide examples of how you have done this in the past.
- Be prepared to discuss your experience with data analysis and visualization tools, and how you have used these tools to drive customer success.
- Research the company culture and values, and be ready to talk about how you align with these and how you can contribute to the company's mission.
- Practice your negotiation and closing skills, and be prepared to discuss how you have negotiated and closed deals in the past.
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