Accounts Receivable and Billing Operations Manager
WFA Digital Insight
The remote job market is booming, with demand for skilled billing operations managers growing rapidly. As companies scale, the need for experts who can streamline workflows and ensure compliance is paramount. ClickHouse, a fast-growing cloud company, is at the forefront of this trend. With over 3,000 customers and a growth rate of 250% year-over-year, they're looking for a seasoned professional to own their order-to-cash function. If you have a passion for process improvement and a knack for numbers, this could be the role for you. Before applying, consider the importance of scalability, automation, and cross-functional collaboration in this position.
Job Description
About the Role
The Accounts Receivable and Billing Operations Manager is a pivotal role at ClickHouse, responsible for ensuring the integrity, accuracy, and compliance of our billing, collections, and revenue reporting. As the company prepares for public-company readiness, this position will play a critical part in scaling our order-to-cash function. The successful candidate will work closely with cross-functional teams, including Sales, Legal, FP&A, and Operations, to build scalable processes and workflows.In this role, you will have the opportunity to make a significant impact on the company's financial operations. You will be responsible for driving system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows. Your expertise in billing operations will be crucial in maintaining strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries.
ClickHouse is a leader in real-time analytics, data warehousing, observability, and AI workloads. With a growing customer base and a reputation for innovation, this is an exciting time to join the company. As an Accounts Receivable and Billing Operations Manager, you will be part of a dynamic team that is shaping the future of cloud computing.
What You Will Do
- Own end-to-end billing operations, ensuring accuracy and efficiency across the full billing cycle
- Support recurring, and usage-based, billing models across systems for a variety of subscription, invoicing, and payment term configurations
- Drive system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows
- Maintain strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries
- Lead quarter-end write-off recommendations and own AR reporting, including aging analysis, allowance for doubtful accounts, and related GL reconciliations
- Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, reconciliations, and analytics
- Support external audit requirements and manage PBC requests related to billing operations
- Support the operational processes for new SKU creation, new product launches, pricing models, and business initiatives
What We Are Looking For
- 5+ years of progressive billing operations experience, including 2+ years focused on billing and collections in a SaaS or technology company
- Experience with automation tools and ERP systems (e.g., NetSuite, Stripe, Salesforce CPQ)
- Strong analytical and problem-solving skills, with the ability to interpret complex contracts and data sets
- Excellent organizational skills and attention to detail, with a focus on accuracy and completeness
- Effective communicator with the ability to collaborate cross-functionally and present financial insights clearly
- Experience in designing and maintaining internal controls and documentation to support audit readiness and SOX compliance
- Proficiency in Excel and experience with Salesforce and Adjust
Nice to Have
- Experience with AI-powered billing and accounting tools
- Knowledge of data analytics and data visualization tools
- Certification in accounting or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading cloud company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
How to Stand Out
- Ensure you have experience with billing operations and AR management, as well as proficiency in tools like Excel, Salesforce, and Adjust
- Develop a strong understanding of the company's products and services to effectively communicate with cross-functional teams
- Be prepared to discuss your experience with automation tools and ERP systems, and how you've driven process improvements in previous roles
- Highlight your analytical and problem-solving skills, and provide examples of how you've maintained strong AR health in previous positions
- Research the company's culture and values to understand their approach to remote work and collaboration
- Prepare to discuss your experience with external audits and SOX compliance, and how you've managed PBC requests in previous roles
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.