Adoption Strategist - Europe

ElevenlabsElevenlabs·Remote(United Kingdom)
Other
GTMExcel

WFA Digital Insight

As the demand for AI-driven solutions surges, with over 70% of businesses expected to integrate AI by 2027, specialists who can drive adoption are in high demand. Elevenlabs, a pioneer in AI research and product development, is seeking an Adoption Strategist to spearhead the integration of their cutting-edge technology. With the global AI market projected to exceed

50 billion by 2028, this role offers a unique opportunity to be at the forefront of this revolution. Candidates should be prepared to showcase their expertise in GTM, Excel, and their ability to adapt to evolving technologies, as well as understand the fast-paced environment of a rapidly growing company.

Job Description

About the Role

The Adoption Strategist role at Elevenlabs represents a pivotal position in the company's mission to transform how technology is interacted with. This strategist will work closely with corporate and midmarket customers to ensure the seamless adoption of Elevenlabs' core use cases, identifying new opportunities as they arise. The role is deeply technical, requiring a comprehensive understanding of AI tools and the ability to scale implementation and enablement processes.

Day-to-day, the Adoption Strategist will engage with customers to understand their needs, develop tailored solutions, and implement these solutions to drive adoption. This is a builder role, ideal for someone excited about the potential of AI to revolutionize customer experiences and eager to evolve alongside the role.

Elevenlabs operates with a culture of high velocity, minimal bureaucracy, and a focus on impact over job titles. This means the Adoption Strategist will have the autonomy to make decisions and drive meaningful change, working within lean, autonomous teams.

What You Will Do

  • Develop and deliver scalable implementation and enablement processes to educate customers on best practices and expedite time-to-value for their core use cases.
  • Achieve deep product expertise across the entire Elevenlabs platform, with a particular focus on ElevenAgents and ElevenCreative.
  • Constantly update knowledge on new products and features, acting as the go-to expert for enabling both basic and complex use cases.
  • Collaborate with cross-functional teams to identify and address potential barriers to adoption.
  • Analyze customer data to inform the development of adoption strategies, ensuring these are data-driven and effective.
  • Engage in ongoing customer outreach to understand evolving needs and preferences, adapting strategies accordingly.
  • Contribute to the development of training materials and documentation to support customer adoption.
  • Work closely with the sales team to align adoption strategies with sales objectives, ensuring that adoption goals are met and exceeded.
  • Identify opportunities for process improvements and implement changes to increase efficiency and effectiveness.

What We Are Looking For

  • Advanced analytical skills, with the ability to interpret complex data sets and develop actionable insights.
  • Deep understanding of GTM strategies and how they apply to driving adoption.
  • Proficiency in Excel and other data analysis tools.
  • Experience working in a fast-paced, dynamic environment with multiple stakeholders.
  • Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical teams.
  • Proven track record of driving adoption and implementing successful enablement processes.
  • Ability to think strategically and tactically, with a focus on delivering results.
  • Experience with AI tools and technologies, or a strong willingness to learn and adapt.

Nice to Have

  • Experience in the AI research and product development sector.
  • Knowledge of marketing automation platforms and their integration with AI tools.
  • Certification in data analysis or a related field.
  • Previous experience working in a remote or distributed team environment.

Benefits and Perks

  • The opportunity to work with a pioneering AI company, transforming the future of technology interaction.
  • Competitive compensation and benefits package.
  • Annual discretionary stipend for professional development.
  • Annual discretionary stipend for social travel to meet with colleagues.
  • Access to cutting-edge AI technologies and the chance to contribute to their development.
  • A dynamic, supportive work environment with a global team of talented professionals.
  • Regular company offsite events in unique locations around the world.
  • Co-working stipend for remote workers to access professional workspaces.

How to Stand Out

  • Develop a strong portfolio showcasing your experience with GTM strategies, Excel, and AI tools to stand out as a candidate.
  • Prepare to discuss specific examples of driving adoption and implementing enablement processes in previous roles.
  • Familiarize yourself with Elevenlabs' products and services to demonstrate your interest and knowledge during the interview process.
  • Be ready to discuss your approach to data analysis and interpretation, and how you've used these skills to inform strategic decisions.
  • Consider highlighting any experience working in agile, fast-paced environments, and your ability to adapt to changing priorities and technologies.
  • When negotiating salary, be prepared to discuss your expectations based on industry standards and your unique skill set.

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