Adoption Strategist - India
WFA Digital Insight
The demand for tech-savvy adoption strategists has grown significantly, with a 25% increase in job postings in the past year. As AI continues to revolutionize industries, companies like ElevenLabs are at the forefront, leveraging AI to enhance customer experiences. With the rise of remote work, the ability to drive adoption and enablement across a high-volume book is crucial. Candidates with a strong analytical mindset and experience with AI tools are in high demand. Before applying, it's essential to understand the company's innovative culture and growth paths, which prioritize talent over location.
Job Description
About the Role
The Adoption Strategist role at ElevenLabs is a unique opportunity to drive the adoption of AI tools and technologies across various industries. As a key member of the team, you will work directly with corporate and midmarket customers to identify and drive adoption of their core use cases. Your primary focus will be on building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly.The role is situated at the intersection of adoption, enablement, product expertise, and implementation, requiring someone who is genuinely technical and analytical. You will need to develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative. Your goal is to be the product expert for enabling both basic and complex use cases, constantly learning new products and features as they come to market.
As a builder role, you will be expected to adapt and evolve with the company's growing needs. Your work will have a direct impact on the company's growth and success, and you will be empowered to make decisions and drive change.
What You Will Do
- Drive strong adoption by building and delivering scalable implementation and enablement processes that educate customers on best practices and get them to time-to-value quickly on their core use case
- Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative
- Work directly with corporate and midmarket customers to drive adoption of their core use case and identify new ones
- Build and maintain relationships with key stakeholders, including customers, product teams, and sales teams
- Collaborate with cross-functional teams to develop and implement go-to-market strategies
- Analyze customer data and feedback to identify areas for improvement and optimize adoption strategies
- Develop and deliver training and enablement programs for customers and internal teams
- Stay up-to-date with industry trends and developments in AI and machine learning
- Identify and mitigate risks associated with adoption and implementation
What We Are Looking For
- 3+ years of experience in a similar role, preferably in the tech or software industry
- Strong analytical and problem-solving skills, with experience in data analysis and interpretation
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with customers and stakeholders
- Experience with AI tools and technologies, including ElevenAgents and ElevenCreative
- Strong understanding of GTM strategies and implementation
- Experience with Excel and data analysis tools
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong technical skills, with the ability to learn and adapt to new technologies
Nice to Have
- Experience with machine learning and deep learning
- Knowledge of programming languages such as Python or Java
- Experience with cloud-based technologies and platforms
- Certification in AI or machine learning
Benefits and Perks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Annual company offsite and social travel stipend
- Co-working stipend for remote workers
- Access to cutting-edge AI tools and technologies
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
- Annual discretionary stipend for professional development
How to Stand Out
- Familiarize yourself with ElevenLabs' products and services, including ElevenAgents and ElevenCreative, to demonstrate your understanding of the company's offerings.
- Highlight your experience with AI tools and technologies, and be prepared to provide examples of how you've driven adoption and enablement in previous roles.
- Emphasize your analytical and problem-solving skills, and be prepared to walk the interviewer through your thought process and approach to data analysis.
- Be prepared to discuss your experience with GTM strategies and implementation, and how you've worked with cross-functional teams to drive adoption and growth.
- Show enthusiasm and passion for the company's mission and values, and be prepared to discuss how you can contribute to the company's growth and success.
- Don't be afraid to ask questions during the interview, and be prepared to discuss your long-term career goals and how they align with the company's vision.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.