AI Agent Developer – Business Platforms

## About the Role As a leading provider of in-store and e-commerce lease-to-own solutions, Progressive Leasing is seeking an experienced AI Agent Developer to join its team. The successful candidate will be responsible for designing, building, and deploying AI agents that solve real business problems across the company. This role is a unique opportunity to work with cutting-edge technology and make a significant impact on the company's mission. The AI Agent Developer will be part of a team that values innovation, simplification, and people. With a strong focus on remote work and digital skills, this role offers the flexibility to work from anywhere in the continental US. The company's commitment to providing opportunities for inclusive collaboration and innovation makes it an attractive destination for talented professionals. The role will involve working closely with the AI Product Manager to receive prioritized use cases and deliver working agents that meet business requirements and adoption goals. The ideal candidate will have a deep understanding of low-code and pro-code agent development patterns and be proficient in Microsoft Copilot Studio, Power Platform, and related tools.

## What You Will Do - Design, build, and deploy AI agents that solve real business problems across Progressive Leasing using Microsoft Copilot Studio, Power Platform, and related tools - Take business use cases from whiteboard to working agent, owning conversation design, topic authoring, action integration, and end-to-end delivery without heavy technical oversight - Build and maintain integrations between AI agents and enterprise systems via APIs, connectors, and webhooks, including CRMs, ITSM platforms like ServiceNow, and internal data sources - Develop custom connectors and Power Automate flows that give agents secure, reliable access to the data and services they need to be useful - Leverage Microsoft Graph API to connect agents with organizational data and M365 services, enabling richer and more context-aware agent behavior - Implement authentication and authorization patterns for enterprise agent integrations, including OAuth, service accounts, and managed identities - Engineer prompt configurations, system prompts, grounding strategies, and fallback behaviors that make agents reliable, accurate, and safe in production - Document agent architecture, data flows, and integration points clearly for security review, handoff, and ongoing maintenance - Partner closely with the AI Product Manager to receive prioritized use cases and deliver working agents that meet business requirements and adoption goals

## What We Are Looking For - 3 to 5 years of experience in software development, with at least 1 year focused on AI agent development, conversational AI, or intelligent automation - Hands-on proficiency with Microsoft Copilot Studio, building, configuring, and deploying custom agents with conversation design, topic authoring, and action integration - Power Platform development experience across Power Automate, Power Apps, and Dataverse, including both low-code flows and custom connector development - Experience with low-code and pro-code agent development patterns - Knowledge of how to establish secure and reliable connections between AI systems and enterprise infrastructure - Ability to take a business use case from whiteboard to working agent without heavy technical oversight - Strong understanding of authentication and authorization patterns for enterprise agent integrations - Experience with Microsoft Graph API and M365 services

## Nice to Have - Experience with ITSM platforms like ServiceNow - Knowledge of OAuth, service accounts, and managed identities - Experience with custom connector development - Familiarity with data sources and line-of-business applications - Experience with agile development methodologies

## Benefits and Perks - Remote work flexibility - Opportunity to work with cutting-edge technology - Collaborative and innovative work environment - Professional development opportunities - Competitive compensation package - Comprehensive health insurance - Retirement savings plan - Paid time off and holidays

- tip: Highlight your experience with Microsoft Copilot Studio and Power Platform in your resume and cover letter to stand out as a strong candidate.

• tip: Be prepared to provide examples of your low-code and pro-code agent development experience during the interview process.
• tip: Show a deep understanding of how to establish secure and reliable connections between AI systems and enterprise infrastructure.
• tip: Emphasize your ability to take a business use case from whiteboard to working agent without heavy technical oversight.
• tip: Research the company's culture and values to demonstrate your enthusiasm for the role and the company's mission.
• tip: Be prepared to discuss your experience with authentication and authorization patterns for enterprise agent integrations.
• tip: Consider creating a portfolio that showcases your AI agent development projects and achievements.