AI Customer Support - AI Training
Lilt·Remote(Anywhere in the World)·Work From Anywhere
Support
Salesforce
WFA Digital Insight
As AI transforms customer support, demand for skilled professionals has surged. Lilt, a leader in AI-powered translation, is seeking experts to train AI models. With the global translation market projected to exceed $50B, this role offers a chance to be part of a cutting-edge industry. Candidates should be prepared to showcase their Salesforce skills and experience in AI customer support.
Job Description
About the Role
Lilt is seeking an AI Customer Support Specialist to contribute to innovative AI-focused projects. The role involves training AI models and participating in data annotation activities.Responsibilities
- Participate in subject matter-specific data annotation to support AI model training
- Contribute to enhancing model-based customer support
Requirements
- Expertise in AI customer support, particularly in contact center and voice-to-voice QA
- Proficiency in Salesforce
Nice to Have
- Experience working with global Enterprises
- Familiarity with AI, machine translation, and human-in-the-loop expertise
Benefits
- Remote work opportunity with a category-defining company
- Chance to work with leading tools and collaborate globally
How to Stand Out
- Familiarize yourself with Lilt's AI-powered translation technology and its applications in customer support
- Showcase your Salesforce skills and experience in data annotation
- Prepare examples of how you've contributed to enhancing model-based customer support
- Be ready to discuss your experience working with global Enterprises and AI-focused projects
- Highlight your ability to work independently in a remote setting and collaborate with global teams
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.