AI Deployment Engineer

About the Team The Technical Success team is responsible for ensuring developers and enterprises are successful in building scalable production applications with the OpenAI API platform. We guide and support customers to achieve maximum benefits, value, and adoption from deploying our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a technically savvy and business-minded AI Deployment Engineer to deeply partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams. This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: - Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.

• Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
• Experiment and prototype solutions with and for your customers.
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
• Contribute to our open-source developer and enterprise resources.
• Scale the AI Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
• Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.
• Use your expertise in programming with Python and Javascript. You’ll thrive in this role if you: - Have 5+ years of technical consulting (or equivalent) experience.
• Are proficient in Python and Javascript.
• Are fluent in both Japanese and English, as this is essential for partnering with customers, providing technical expertise, demonstrating value, and collaborating effectively with teams at headquarters.
• Built and/or delivered prototypes on top of our API platform.
• Led complex technical projects and programs with many stakeholders.
• Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.
• Have a humble attitude and an eagerness to help others with empathy.
• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
• Thrive in dynamic environments and can navigate ambiguity with ease. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and

• Develop a strong understanding of OpenAI's API platform and its applications, and be prepared to provide examples of how you can help customers overcome common deployment challenges and achieve scalability.
• Create a portfolio that showcases your experience with AI model deployment, including case studies of successful projects you've led or contributed to, and be prepared to walk the interviewer through your problem-solving process and technical decision-making.
• Familiarize yourself with the Tokyo, Japan market and the types of customers OpenAI works with in the region, and be prepared to discuss how you can tailor your deployment strategies to meet the unique needs of Asian enterprises and startups.
• Highlight your ability to communicate complex technical concepts to non-technical stakeholders, as this is a key aspect of the AI Deployment Engineer role, and be prepared to provide examples of how you've successfully partnered with cross-functional teams to drive business outcomes.
• Be prepared to discuss your experience with agile development methodologies and continuous integration/continuous deployment (CI/CD) pipelines, as these are critical components of the Technical Success team's workflow, and highlight any experience you have with automation tools and scripting languages.
• Research OpenAI's compensation package and benefits for remote workers in Tokyo, and be prepared to negotiate your salary based on industry standards and your level of experience, with a focus on the value you can bring to the company as a strategic partner to its most important customers.