AI Solutions Architect (IT)
WFA Digital Insight
As demand for AI and automation specialists continues to soar, with a 25% growth in the sector over the past year, companies like Fortis Games are looking for innovative thinkers to lead their IT systems into the future. With a focus on creating a sense of belonging and community, Fortis Games stands out as a forward-thinking employer. Candidates should be prepared to demonstrate their expertise in AI, cloud-native systems, and IT architecture, as well as their ability to communicate complex ideas simply. Before applying, it's essential to understand the company's commitment to diversity, equity, and belonging, and how this role contributes to that mission.
Job Description
About the Role
The AI Solutions Architect position at Fortis Games is a senior-level role focused on revolutionizing the company's internal IT systems through the strategic use of AI, automation, and cutting-edge design. Reporting to the Director of IT, this role involves leading the design and implementation of modern, user-friendly, and secure IT tools and platforms. The successful candidate will have a unique opportunity to make a significant impact on the company's future direction, working closely with various departments, including Security, Legal, and Engineering.As a leader in this field, the AI Solutions Architect will be responsible for staying at the forefront of technological advancements, researching and proposing new AI and automation solutions that align with the company's goals. This role requires a deep understanding of AI technologies, including large language models (LLMs) and generative AI platforms, as well as experience with cloud-native systems and enterprise IT environments.
The AI Solutions Architect will be part of a dynamic team that values diversity, equity, and belonging, and is committed to creating a sense of community and connection through its games and workplace culture. This role offers the opportunity to work with a talented team of professionals who are passionate about making a difference in the gaming industry.
What You Will Do
- Define and implement scalable, secure, AI-driven IT architectures aligned with business needs.
- Research, propose, and implement AI/LLM-based automation for IT processes, support systems, and knowledge management.
- Lead AI initiatives and strategy sessions, chairing technology trend discussions and quarterly IT innovation reviews.
- Architect and deploy cloud-native, automation-first IT systems focused on resilience, performance, and zero-touch management.
- Implement AI-powered IT service desk solutions, compliance monitoring, incident response, and proactive issue resolution.
- Guide IT Operations in optimizing hardware lifecycle, SaaS platforms, and IT asset tracking through AI/automation-driven efficiency.
- Collaborate closely with Security and Legal teams to align AI and IT architecture with compliance, risk management, and privacy standards.
- Drive tool rationalization and consolidation projects using AI analytics to inform more intelligent decision-making.
- Partner with engineering, AI/ML teams, and vendors to integrate IT systems into the broader AI development ecosystem.
What We Are Looking For
- Solid experience in IT engineering, IT architecture, and cloud-native systems, with a recent focus on AI, automation, and LLMs.
- Experience with AI technologies like large language models (LLMs), MLOps tools, and generative AI platforms.
- Practical experience building, integrating, or experimenting with AI models, LLMs, and AI-driven workflows.
- Working knowledge of enterprise IT environments, including Google Workspace, Okta, JAMF, Intune, Zoom, Slack, and Cisco Meraki.
- Understanding of cloud infrastructure (AWS, GCP, or Azure) and exceptional skills in technical documentation, architecture diagramming, and project planning and execution.
- Knowledge of GDPR, NIST, and SOC compliance standards.
- Ability to explain complex technology and AI concepts clearly and simply to all audiences.
- Skilled at leading conversations that shape the right technology direction, drive innovation, and bring new ideas to life.
Nice to Have
- Experience with IT service management frameworks like ITIL.
- Familiarity with DevOps practices and tools such as Jenkins, Docker, and Kubernetes.
- Knowledge of cybersecurity principles and practices.
- Experience with data analytics and visualization tools.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work on cutting-edge AI and automation projects.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Flexible remote work arrangements.
- Access to the latest technologies and tools.
- Recognition and reward for outstanding performance.
How to Stand Out
- Tip: Showcase your experience with AI and automation technologies, such as LLMs and generative AI platforms, in your resume and cover letter.
- Demonstrate your ability to communicate complex technical concepts simply and clearly, as this is a key requirement for the role.
- Prepare to discuss your experience with cloud-native systems, enterprise IT environments, and compliance standards.
- Be ready to provide examples of how you have driven innovation and led technology direction in previous roles.
- Research Fortis Games' company culture and values, and be prepared to discuss how your own values and approach align with theirs.
- Consider creating a portfolio or repository of your work, especially if you have experience with AI models, LLMs, or other relevant technologies.
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