AI Tooling & Enablement Manager

About the Role

The marketing organization at OpenAI is a dynamic and innovative team that is constantly pushing the boundaries of what is possible with AI. As an AI Tooling & Enablement Manager, you will be responsible for designing and deploying workflows that combine agents, tools, and human review to create seamless and efficient marketing processes.

The role is based in San Francisco, but OpenAI offers a remote work option, allowing you to work from anywhere in the world. This is a fantastic opportunity for candidates who are looking to join a cutting-edge company and work on projects that have the potential to revolutionize the marketing industry.

What You Will Do

• Identify opportunities where AI can improve repeatable marketing tasks, improving the quality, speed, scale, and effectiveness of marketing.
• Scope ambiguous problems, prioritize opportunities, and drive execution from prototype to production.
• Design and deploy workflows that combine agents, tools, and human review in production environments.
• Rapidly prototype and ship using automation platforms, our API platform, and Codex.
• Build and maintain a small set of centrally managed workflows that support critical marketing programs.
• Develop reusable templates, tooling, and documentation that allow teams to safely self-serve over time.
• Help operators adopt frontier capabilities through clear documentation, hands-on training, programming, and direct collaboration.
• Partner with Engineering, IT, Security, Legal, and Privacy to deploy tools and workflows that meet security and compliance expectations.
• Act as a hands-on project manager and builder, driving cross-functional projects from idea to MVP to scaled adoption.
• Collaborate with marketers to identify areas where AI can enhance their workflows and improve marketing outcomes.
• Develop and maintain relationships with stakeholders across the organization to ensure successful adoption of AI-powered marketing tools.

What We Are Looking For

• Strong product mindset and experience in developing AI-native products and workflows.
• Ability to work in ambiguity and turn loosely defined opportunities into working systems for technical and non-technical people.
• Experience building systems integrations, automation platforms, internal tools, or technical workflows.
• Strong understanding of marketing operations and the role of AI in marketing.
• Ability to translate business needs into technical solutions and clearly explain technical tradeoffs to cross-functional partners.
• Excellent communication and collaboration skills, with the ability to work closely with stakeholders across the organization.
• Experience with marketing (CRM, lifecycle tooling, analytics, creative tooling, or campaign infrastructure) or a willingness to learn.
• Familiarity with AI and machine learning concepts, including natural language processing and computer vision.

Nice to Have

• Experience with cloud-based automation platforms, such as Zapier or Automator.
• Knowledge of programming languages, such as Python or Java.
• Experience with data analytics and visualization tools, such as Tableau or Power BI.
• Familiarity with Agile development methodologies and version control systems, such as Git.

Benefits and Perks

• Competitive salary and equity package.
• Opportunity to work on cutting-edge AI projects that have the potential to revolutionize the marketing industry.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Flexible work arrangements, including remote work options and flexible hours.
• Access to the latest AI and machine learning tools and technologies.
• Professional development opportunities, including training and education programs.
• Comprehensive health and wellness benefits, including medical, dental, and vision insurance.
• Generous PTO and holiday package, including paid time off and holidays.

• Develop a strong understanding of AI and machine learning concepts, including natural language processing and computer vision, to increase your chances of success in this role.
• Create a portfolio that showcases your experience in developing AI-native products and workflows, and be prepared to share examples of your work during the interview process.
• Emphasize your ability to work in ambiguity and turn loosely defined opportunities into working systems for technical and non-technical people.
• Highlight your experience with marketing operations and the role of AI in marketing, and be prepared to discuss how you can apply your skills to drive business outcomes.
• Be prepared to discuss your experience with cloud-based automation platforms, programming languages, and data analytics and visualization tools.
• Research OpenAI's company culture and values, and be prepared to discuss how your skills and experience align with their mission and goals.
• Practice your communication and collaboration skills, as you will be working closely with stakeholders across the organization to ensure successful adoption of AI-powered marketing tools.