AI Workflow & Operations, Revenue Strategy & Operations

OpenaiOpenai·Remote(San Francisco)
Operations
GTMSalesforce

WFA Digital Insight

The demand for AI-native professionals is skyrocketing, with a 25% increase in job postings in the last year alone. Openai is at the forefront of this revolution, and this role offers a chance to work with cutting-edge technology. With the global AI market projected to reach

90 billion by 2027, skilled professionals who can bridge the gap between business and technology are in high demand. Before applying, candidates should be aware of the rapidly evolving landscape of AI adoption and the need for flexibility and continuous learning.

Job Description

About the Role

The AI Workflow & Operations role at Openai is a unique opportunity to design and build AI-native workflows, automations, and internal tools that accelerate the company's Go To Market (GTM) organization. As a key member of the Strategy & Operations team, you will work directly with Sales, Solutions, RevOps, and GTM leadership to identify high-leverage operational problems and develop practical AI-powered solutions.

The GTM team is responsible for deploying and realizing value from Openai's products across businesses, and this role sits at the intersection of Revenue Operations, AI product development, systems design, and workflow engineering. You will act as both a builder and operator, deeply understanding GTM workflows while designing and deploying AI-native systems that improve field productivity, operational scale, forecasting quality, account planning, pipeline management, customer execution, and internal decision-making.

What You Will Do

  • Identify opportunities where AI can improve the quality, speed, scale, and effectiveness of GTM operations and field execution
  • Design and deploy AI-native workflows that combine agents, automation, systems integrations, and human review
  • Build internal tooling and operational accelerators using Openai APIs, Codex, Salesforce, automation platforms, and lightweight applications
  • Rapidly prototype and iterate on solutions that improve forecasting, pipeline management, account planning, territory operations, deal execution, customer insights, and productivity
  • Partner directly with Sales, Solutions, RevOps, Systems, Finance, and Enablement teams to operationalize AI into day-to-day workflows
  • Build reusable 'golden workflows,' templates, and operational tooling that can scale across the GTM organization
  • Translate operational pain points into practical AI-enabled systems and automation opportunities
  • Help define best practices, governance, and guardrails for deploying AI within GTM operational workflows
  • Drive adoption through hands-on training, pair building sessions, documentation, and direct collaboration with operators
  • Serve as a strategic thought partner to GTM leadership on how AI can reshape operational processes and field productivity

What We Are Looking For

  • Strong systems and product mindset with experience turning ambiguous business problems into scalable solutions
  • Excitement about applying frontier AI capabilities to real operational and go-to-market workflows
  • Ability to build practical systems quickly and iterate directly with users
  • Deep understanding of business processes and technical architecture, integrations, and workflow design
  • Comfort operating across technical and non-technical stakeholders
  • Experience with CRM systems, RevOps workflows, forecasting processes, analytics tooling, or GTM operations
  • Experience building automations, internal tools, integrations, or AI workflows in production environments
  • Strong communication and collaboration skills
  • Ability to work in a fast-paced, dynamic environment

Nice to Have

  • Experience with Openai APIs, Codex, or other AI platforms
  • Knowledge of Salesforce and other CRM systems
  • Familiarity with automation platforms and workflow design tools
  • Experience working in a GTM or Revenue Operations role

Benefits and Perks

  • Competitive salary and equity package
  • Opportunity to work with cutting-edge AI technology
  • Collaborative and dynamic work environment
  • Flexible working hours and remote work options
  • Professional development and growth opportunities
  • Access to top-tier training and education resources
  • Comprehensive health and wellness benefits
  • Generous paid time off and vacation policy
  • Remote work stipend and equipment allowance

How to Stand Out

  • Develop a strong understanding of AI-native workflows and automation platforms to stand out in the application process.
  • Showcase experience with CRM systems, RevOps workflows, and forecasting processes to demonstrate relevance for the role.
  • Be prepared to discuss specific examples of building practical systems and iterating with users in a fast-paced environment.
  • Highlight ability to communicate complex technical concepts to non-technical stakeholders and collaborate with cross-functional teams.
  • Research Openai's products and APIs to demonstrate enthusiasm for the company's mission and technology.
  • Prepare to discuss how to apply AI capabilities to real operational and go-to-market workflows, and how to drive adoption through training and collaboration.
  • Be ready to provide examples of building reusable 'golden workflows' and operational tooling that can scale across organizations.

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