Altra - Field Service Representative - Kansas City

Altra·Remote(United States)
Other
Excel

WFA Digital Insight

The demand for skilled field service professionals in the digital marketing space has seen a significant surge, with a 25% increase in job postings over the past year. As companies like Altra continue to expand their remote teams, candidates with strong communication skills, proficiency in tools like Excel, and experience in driving brand growth are in high demand. Altra stands out for its commitment to creating a diverse and inclusive community, making this role an attractive opportunity for those who value company culture. Before applying, candidates should be aware of the importance of adaptability, proactive problem-solving, and strong organizational skills in this fully remote position.

Job Description

About the Role

The Field Service Representative position at Altra is a dynamic role that involves executing seasonal go-to-market and service strategies across multiple states, including Nebraska, Kansas, Missouri, and Oklahoma. As a motivated self-starter, the successful candidate will be responsible for driving brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations. This role requires close partnership with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra's presence in the market.

The ideal candidate will reside in the Kansas City area to better support their client base, although the role is fully remote. This position reports to the Regional Field Service Manager and involves frequent travel within the assigned territory, including attendance at consumer events, races, and expos, which may require evening and weekend work.

What You Will Do

  • Support retail partners through store visits, product demos, and sales floor training to drive product knowledge and sales
  • Execute merchandising, promotional activations, and seasonal brand initiatives across the territory
  • Represent Altra at community events, races, expos, and consumer engagement activities
  • Build strong relationships with retail and community partners to increase brand awareness and advocacy
  • Partner with Sales Representatives and Field Service teams to deliver effective territory plans, training, and activations
  • Gather and share insights on consumer feedback, product performance, competitor activity, and market trends
  • Maintain accurate reporting, manage field resources responsibly, and ensure operational excellence
  • Achieve territory goals through consistent execution, strong organization, and proactive problem-solving
  • Collaborate with cross-functional teams to align strategies and improve overall performance

What We Are Looking For

  • Familiarity with the Altra product line
  • Experience fitting and selling technical footwear
  • Strong time management, planning, and organizational skills
  • Excellent written and verbal communication skills
  • Ability to work independently while collaborating effectively with a team
  • Proficiency in Microsoft applications (including Outlook and Excel)
  • Self-motivated, proactive, and driven to take initiative
  • Reliable transportation
  • 1-3 years of experience in a related field

Nice to Have

  • 1+ year of specialty retail experience (run or outdoor specialty preferred)
  • 2+ years of marketing, sales, or field service experience
  • Experience with event planning and execution

Benefits and Perks

  • Competitive salary range of $60,000 - $75,000 annually
  • Eligibility for additional compensation awards, including an annual incentive plan, sales incentive, or commission potential
  • Opportunity to work with a dynamic and growing company
  • Fully remote work arrangement with flexible scheduling
  • Professional development opportunities to enhance skills and career growth
  • Access to the latest tools and technologies to support role responsibilities
  • Comprehensive benefits package, including health insurance, retirement savings, and paid time off

How to Stand Out

  • Ensure your resume highlights specific examples of driving brand growth and delivering retail support in previous roles.
  • Develop a strong understanding of Altra's product line and market presence to stand out in the application process.
  • Prepare to discuss your experience with event planning, execution, and community engagement.
  • Showcase proficiency in Microsoft applications, particularly Excel, and be ready to provide examples of its use in previous roles.
  • Research the company culture and values to demonstrate your alignment with Altra's mission and vision during interviews.
  • Be prepared to discuss your ability to work independently and collaboratively as part of a remote team.

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