Alumni Relationship Manager Casablanca
WFA Digital Insight
As the remote job market continues to grow, with a 25% increase in digital skills demand in 2025, professionals with a knack for building meaningful relationships are in high demand. ALX Africa, a non-profit dedicated to bridging the digital divide in Africa, is seeking a skilled Alumni Relationship Manager to strengthen their community. With a focus on storytelling and impact, this role stands out in the current market. Candidates should be prepared to leverage their digital skills to drive engagement and identify success stories, and be aware of the company's mission to empower 2 million Africans to secure sustainable tech careers by 2030.
Job Description
About the Role
The Alumni Relationship Manager will serve as the primary point of contact for ALX Africa's alumni community, playing a key role in identifying success stories and activating alumni engagement. This role is crucial in strengthening the overall impact of the ALX ecosystem, which aims to bridge the digital divide and upskill talent in Africa. As part of the team, the Alumni Relationship Manager will work closely with various stakeholders to drive community engagement and create value for the broader community.Day-to-day, the role entails building meaningful relationships with alumni, understanding their journeys, and turning conversations into insights that can inform community engagement strategies. The ideal candidate will be able to identify and share stories of impact that inspire others and strengthen the community.
The Alumni Relationship Manager will be part of a dedicated team that is passionate about unlocking Africa's digital future. With hubs in 8 cities across Africa, ALX Africa provides safe access to quality learning and a dedicated network of expert instructors.
What You Will Do
- Build and maintain relationships with ALX Africa's alumni community
- Identify and share stories of impact that inspire others and strengthen the community
- Develop and implement community engagement strategies to activate alumni participation
- Collaborate with various stakeholders to drive community engagement and create value for the broader community
- Analyze data and insights to inform community engagement strategies
- Develop and maintain a database of alumni success stories and impact
- Create and distribute regular newsletters and updates to the alumni community
- Organize and facilitate community events and webinars
- Provide support and guidance to alumni seeking to upskill or reskill
- Stay up-to-date with industry trends and best practices in community engagement and alumni relations
What We Are Looking For
- 3+ years of experience in community engagement, alumni relations, or a related field
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with diverse stakeholders
- Experience with data analysis and insights to inform community engagement strategies
- Strong project management skills and attention to detail
- Ability to work independently and as part of a team
- Experience with digital tools and platforms for community engagement
- Strong understanding of the African tech industry and digital landscape
- Fluency in English and French (optional)
Nice to Have
- Experience with CRMs and database management
- Knowledge of marketing automation tools and email marketing platforms
- Experience with event planning and management
- Familiarity with social media analytics and content creation
- Certification in community engagement or a related field
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a dedicated team passionate about unlocking Africa's digital future
- Flexible working hours and remote work options
- Access to professional development and training opportunities
- Health insurance and wellness programs
- Paid time off and sick leave
- Retirement savings plan and stock options (if applicable)
- Remote stipend and equipment allowance
How to Stand Out
- Tip: Highlight your experience with community engagement and alumni relations in your application, and be sure to include specific examples of success stories you've identified and shared in previous roles.
- Be prepared to discuss your understanding of the African tech industry and digital landscape, and how you can leverage your digital skills to drive engagement and identify success stories.
- Show your EASYGOING attitude and tag #ROjox when applying to demonstrate you've read the job post completely.
- Make sure to tailor your resume and cover letter to the specific requirements and qualifications listed in the job description.
- Be prepared to discuss your experience with data analysis and insights, and how you can apply these skills to inform community engagement strategies.
- Research ALX Africa's mission and values, and be prepared to discuss how your own values and goals align with the company's.
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