Analyst
WFA Digital Insight
As the demand for data-driven sales operations specialists grows, roles like this are becoming increasingly crucial in the remote job market. With a 25% increase in sales operations job postings in the past year, professionals with strong analytical and financial skills are in high demand. Mphasis, a leading IT services company, stands out for its commitment to innovation and customer satisfaction. Before applying, candidates should be aware of the importance of attention to detail, effective stakeholder management, and proficiency in Excel. With the right skills and experience, this role can be a launching pad for a successful career in sales operations.
Job Description
About the Role
The Sales Operations & Pricing Analyst plays a vital role in managing the end-to-end deal lifecycle, from creation to validation and reporting. As part of the sales operations team, this role is responsible for ensuring accurate pricing, compliance with policies, and timely deal processing. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work effectively with cross-functional teams.The role is based in Bengaluru, India, and requires working night shifts to support global operations. The company is looking for professionals with a passion for data analysis, pricing strategies, and process improvement.
What You Will Do
- Create, update, and manage indirect bid deals in system tools
- Process deal requests submitted by partners or sales teams within defined Turnaround Time (TAT)
- Maintain accurate deal records and ensure completeness of all required information
- Conduct detailed price and margin analysis for all deal requests
- Validate pricing accuracy in line with approved pricing strategies and policy guidelines
- Support margin optimization through data-driven insights and recommendations
- Review and validate incoming deals for accuracy, completeness, and adherence to policy
- Perform compliance checks and ensure alignment with country-specific delegation matrices
- Escalate exceptions, non-standard deals, or risks to Product Managers (PMs) or relevant stakeholders
- Approve deals within delegated authority using system tools
- Generate and release customer quotes after validation and approvals
- Ensure all pricing approvals are justified and documented
What We Are Looking For
- Strong analytical and financial skills, with experience in pricing, margin, and P&L analysis
- Knowledge of sales operations and deal lifecycle management
- Attention to detail and high accuracy in data handling
- Effective stakeholder management and communication skills
- Understanding of pricing policies and compliance frameworks
- Proficiency in Excel and reporting tools
- Ability to work in SLA-driven, high-volume environments
- Bachelor's degree in Business, Finance, Economics, or a related field
- 2-6+ years of experience in sales operations, pricing, or deal support
Nice to Have
- Experience in the IT/Technology industry or channel sales environment
- Certification in sales operations or a related field
- Proficiency in additional reporting tools or programming languages
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading IT services company
- Professional development and growth opportunities
- Remote work arrangement with flexible working hours
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
How to Stand Out
- Develop a strong understanding of sales operations and pricing strategies to stand out in the application process
- Showcase your analytical and problem-solving skills through specific examples or projects
- Highlight your experience working with Excel and reporting tools, and be prepared to demonstrate your skills
- Research the company's products and services to demonstrate your interest and knowledge
- Prepare to discuss your experience working in high-volume environments and managing multiple priorities
- Be prepared to provide examples of how you have optimized pricing and margins in previous roles
- When negotiating salary, be sure to research the market rate for the role and highlight your relevant skills and experience
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