Analytics Manager, Consumer Analytics

AffirmAffirm·Remote(Remote US)
Data & Analytics
Excel

WFA Digital Insight

The demand for data-driven professionals in the financial sector has skyrocketed, with a 25% increase in analytics roles over the past year. Affirm, a pioneer in honest and consumer-friendly credit, is seeking an experienced Analytics Manager to drive business strategy through data insights. With the remote job market booming, this role offers a unique opportunity to work with a cutting-edge company and develop a high-impact career. Candidates should be aware that this role requires strong analytical and problem-solving skills, as well as experience managing teams and collaborating with cross-functional partners.

Job Description

About the Role

The Analytics Manager at Affirm will be a key member of the Risk & Analytics team, responsible for making crucial decisions that direct the company's business strategy. This team designs and runs experiments to decide which product features to launch and which marketing campaigns to fund, analyzing performance to determine where to invest resources for maximum impact. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate complex insights to both technical and non-technical audiences. As part of the Operations Planning & Analytics team, the Analytics Manager will leverage data-driven insights to drive overall loan portfolio risk mitigation and servicing strategies. This will involve collaborating with cross-functional partners to understand their business priorities, formulating and executing end-to-end analytics workflows, and developing meaningful dashboards and forecasts. Affirm is committed to creating a transparent and honest financial system, and the Analytics Manager will play a critical role in achieving this goal. The company's focus on innovation, teamwork, and customer satisfaction makes it an exciting and rewarding place to work.

What You Will Do

  • Empower the organization with strong hypotheses, insights, and recommendations to build and prioritize Servicing product & Operations roadmaps
  • Develop and execute end-to-end analytics roadmaps by partnering closely with product, operations, commercial, engineering, and other teams to grow the Affirm network
  • Collaborate with cross-functional partners to understand their business priorities, formulate and execute end-to-end analytics workflows that include defining critical metrics, data instrumentation and gathering, experimentation, analysis, and building meaningful dashboards and forecasts
  • Translate analytical outcomes and results into compelling narratives and presentations for multiple levels of leadership
  • Improve the overall efficiency of the team through automation and implementation of best practices
  • Actively contribute to a high-performing team culture, managing other analysts to be effective in delivering high-impact and business-driving work
  • Develop and maintain relationships with key stakeholders across the organization to ensure alignment and understanding of analytics initiatives
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and improvement in analytics capabilities

What We Are Looking For

  • 7+ years of proven ability in an analytical role, with 3+ years of directly managing small teams of analysts
  • Strong social skills and experience managing and collaborating on cross-functionally projects
  • Experience with simultaneously balancing multiple workstreams and prioritizing team's roadmap
  • Experience pulling and joining large data sets with SQL and performing analysis using tools such as Python, Notebooks, R, or Excel
  • Ability to start with an ambiguous problem, deconstruct it into tangible steps, and work towards an impactful solution
  • Proficiency in communicating research and analysis to technical and non-technical audiences
  • An appreciation for qualitative and quantitative analysis and an admiration for good design with a working understanding of proper measurement and experimentation
  • Willingness to go out of your way to help teammates
  • Previous experience in guiding junior analysts

Nice to Have

  • Experience with machine learning and predictive modeling
  • Knowledge of cloud-based data platforms and tools such as AWS or Google Cloud
  • Certification in data science or a related field

Benefits and Perks

  • Competitive salary and equity package
  • Opportunity to work with a cutting-edge company in the financial sector
  • Collaborative and dynamic work environment with a team of experienced professionals
  • Flexible working hours and remote work options
  • Access to the latest tools and technologies
  • Professional development opportunities and training programs
  • Comprehensive health and wellness benefits, including medical, dental, and vision insurance
  • Generous paid time off and holiday policy

How to Stand Out

  • Develop a strong portfolio showcasing your analytical and problem-solving skills, including examples of data-driven insights and recommendations.
  • Familiarize yourself with Affirm's products and services, and be prepared to discuss how your skills and experience align with the company's goals.
  • Practice communicating complex technical concepts to non-technical audiences, as this will be a key part of the role.
  • Be prepared to discuss your experience with team management and collaboration, and how you have driven high-impact projects in the past.
  • Research the current market trends and salary ranges for analytics professionals, and be prepared to negotiate your salary and benefits package.
  • Pay attention to the company culture and values, and be prepared to discuss how you will contribute to and thrive in Affirm's dynamic and collaborative environment.

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