Application Analyst II, Outpatient Applications - Clinical Applications/Informat

About the Role

The Application Analyst II, Clinical, will be part of a dynamic team that values excellence, innovation, and customer satisfaction. The team's primary focus is on providing intelligent solutions to improve efficiency and enhance patient care. As a key member of the team, the Application Analyst II, Clinical, will participate in team and project meetings, assist with onboarding new hires, lead designated projects, and provide input on process improvements.

The Medical University of South Carolina is a reputable institution that offers a supportive work environment, opportunities for professional growth, and a competitive benefits package. This role is an excellent opportunity for individuals who are passionate about healthcare technology and want to make a meaningful contribution to the industry.

What You Will Do

• Assist with the implementation and maintenance of clinical program supporting applications
• Maintain system updates and ensure seamless integration with existing systems
• Provide proactive and reactive support to operational end-users, resolving issues in a timely and professional manner
• Participate in team and project meetings, contributing to discussions and decision-making processes
• Assist with onboarding new hires, providing guidance and training as needed
• Lead designated projects, ensuring successful implementation and outcomes
• Provide input on intelligent solutions to improve efficiency and enhance patient care
• Collaborate with cross-functional teams to achieve shared goals and objectives
• Develop and maintain documentation of processes, procedures, and system updates
• Stay up-to-date with industry trends and emerging technologies, applying knowledge to improve current systems and processes

What We Are Looking For

• A high school diploma and six years of directly related experience (IS or clinical); or a bachelor's degree and two years of directly related experience; or a Master's Degree in a related field (IS, clinical, or business)
• Excellent interpersonal, analytical, customer service, project management, and communication skills
• Strong technical skills, including proficiency in Excel and other Microsoft Office applications
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
• Experience working in a healthcare setting, with knowledge of clinical applications and systems
• Certification in a related field, such as healthcare IT or project management

Nice to Have

• Experience with electronic health records (EHRs) and other healthcare technology systems
• Knowledge of data analytics and reporting tools, such as Tableau or Power BI
• Certification in a related field, such as CompTIA Healthcare IT Technician or Certified Professional in Healthcare Information and Management Systems (CPHIMS)
• Experience working in an academic or research environment, with knowledge of research protocols and regulations

Benefits and Perks

• Competitive salary and benefits package
• Opportunities for professional growth and development, including training and education programs
• Collaborative and supportive work environment, with a team of experienced professionals
• Flexible work arrangements, including remote work options
• Access to state-of-the-art technology and systems, including the latest healthcare technology
• Comprehensive health insurance package, including medical, dental, and vision coverage
• Retirement savings plan, with employer matching contributions
• Paid time off and holidays, with a generous leave policy
• Employee recognition and reward programs, including bonuses and awards

• tip: Tailor your resume and cover letter to highlight your technical skills, including proficiency in Excel and other Microsoft Office applications.
• tip: Prepare to discuss your experience working in a healthcare setting, including knowledge of clinical applications and systems.
• tip: Showcase your problem-solving skills by providing specific examples of complex issues you've analyzed and solved in previous roles.
• tip: Be prepared to discuss your experience with data analytics and reporting tools, such as Tableau or Power BI.
• tip: Research the Medical University of South Carolina and its mission, values, and goals, to demonstrate your knowledge and enthusiasm for the institution.
• tip: Practice your communication and interpersonal skills, as these are essential for success in this role.
• tip: Consider obtaining certifications in related fields, such as healthcare IT or project management, to enhance your qualifications and career prospects.