Appointment Setter and Sales Representative

About the Role

The ideal candidate will have a strong background in sales, excellent verbal and written communication skills, and the ability to work independently in a remote environment. You will be working closely with the sales team to ensure a smooth handover of qualified leads and will be responsible for maintaining accurate records of all interactions.

Sourcefit is a leading company in the industry, and this role offers the opportunity to work with a talented team and contribute to the company's continued success.

What You Will Do

• Engage with warm inbound leads generated through various marketing campaigns
• Conduct initial qualification conversations to understand the prospect's background and interest level
• Provide a high-level overview of the company's services and answer basic inquiries
• Build rapport and maintain consistent follow-up with prospects who are not yet ready to proceed
• Schedule qualified prospects for consultations with the sales team
• Maintain accurate records of all interactions, notes, and appointment outcomes within the CRM
• Manage lead pipelines and ensure timely follow-up on all assigned inquiries
• Re-engage aged or inactive leads to identify renewed interest
• Meet or exceed targets for contact rates, qualified appointments, and appointment attendance
• Coordinate closely with the sales team to ensure smooth handover of qualified prospects

What We Are Looking For

• Minimum 2 years of experience in appointment setting, lead generation, outbound calling, or inside sales
• Excellent verbal and written English communication skills
• Experience supporting Australian or New Zealand clients is highly preferred
• Strong interpersonal skills with the ability to quickly build trust and rapport over the phone
• Comfortable handling objections and keeping conversations focused on securing appointments
• Experience using CRM systems and maintaining accurate lead records
• Strong organizational and follow-up skills
• Self-motivated, goal-oriented, and able to work independently in a remote environment

Nice to Have

• Familiarity with Facebook lead generation campaigns and inbound lead management
• Experience working with high-volume lead pipelines
• Certification in sales or a related field

Benefits and Perks

• Competitive salary package
• Opportunity to work with a leading company in the industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and reward for outstanding performance

• Develop a strong understanding of the company's services and be prepared to answer common questions from prospects
• Practice active listening and build rapport with prospects to increase the chances of securing appointments
• Use CRM systems to maintain accurate records and track interactions with prospects
• Be prepared to handle objections and rejection, and use these as opportunities to learn and improve
• Research the company and the role beforehand to demonstrate your knowledge and interest during the interview
• Be prepared to provide specific examples of your experience and skills, and explain how they can be applied to this role
• Don't be afraid to ask questions during the interview, and use this as an opportunity to learn more about the company and the role