Associate Director, Commerce (Remote Canada)

About the Role

The role is based in Canada and offers the opportunity to work remotely, providing flexibility and autonomy. As a leader in the division, you will be expected to build and manage a team, develop playbooks, and contribute to the growth of the company.

In this role, you will have the chance to work with a wide range of clients, from industrial distributors to complex B2B sellers, and help them turn complexity into revenue. Your strong opinions, ability to execute without hand-holding, and leadership skills will be invaluable in driving success.

What You Will Do

• Lead product feed strategy across a portfolio of B2B clients, from initial audit to full-channel optimization
• Own feed architecture, attribute taxonomy, and feed health across Google Shopping, Microsoft Shopping, Amazon Business, and emerging B2B channels
• Manage marketplace presence and performance for clients on Amazon Seller Central and Vendor Central
• Translate complex B2B product catalogs into clean, performant feed structures
• Apply the company's proprietary three-treatment pricing framework across client catalog strategies
• Serve as the senior strategic point of contact across your client portfolio
• Lead QBRs, executive reporting, and strategic roadmaps with confidence
• Identify expansion opportunities and proactively bring them to the table
• Co-build the Directive Commerce methodology and document it
• Actively use AI tools to improve feed quality, catalog management, and client deliverables
• Contribute to new business pitches and RFP responses as a subject matter expert
• Hire, onboard, and develop team members as the division scales

What We Are Looking For

• 5+ years of experience in performance marketing, with at least 3 years of direct experience in product feed management and marketplace operations
• Deep platform fluency in Feedonomics, DataFeedWatch, or equivalent enterprise feed management tools
• Demonstrated Google and Microsoft Shopping campaign management at scale
• Amazon Seller Central and/or Vendor Central experience required, with Amazon Business experience being a meaningful differentiator
• Experience with B2B ecommerce, industrial distribution, or high-SKU catalogs
• Executive presence and ability to run QBRs with VP-level executives
• People leadership experience, with a focus on team development and growth
• A builder's orientation, with the ability to navigate a blank page and drive innovation
• Practical, already-integrated AI fluency, with the ability to apply AI tools to drive business outcomes

Nice to Have

• Experience with large product catalogs, including 10K+ SKUs
• Working knowledge of compliance data, tiered pricing, and procurement integration
• Familiarity with Amazon Business-specific features, such as quantity discounts and business pricing tiers
• Experience with emerging B2B channels and marketplaces

Benefits and Perks

• Competitive compensation package
• Opportunity to work remotely from Canada, with flexibility and autonomy
• Chance to build and lead a team, with a focus on development and growth
• Collaborative and dynamic work environment, with a focus on innovation and creativity
• Access to cutting-edge tools and technologies, including AI and machine learning platforms
• Professional development opportunities, with a focus on continuing education and skills development
• Comprehensive benefits package, including health, dental, and vision coverage
• Generous paid time off policy, with flexibility to balance work and personal life

• Develop a strong understanding of Excel and AI tools, as they will be essential in navigating the complexities of large product catalogs and multi-channel distribution challenges.
• Build a portfolio that showcases your experience in feed management, marketplace operations, and team leadership, and be prepared to discuss your approach to driving growth and innovation.
• Research Directive's proprietary three-treatment pricing framework and be prepared to discuss how you would apply it in a real-world scenario.
• Prepare to discuss your experience with B2B ecommerce, industrial distribution, or high-SKU catalogs, and how you would leverage that expertise to drive success in this role.
• Be prepared to walk through your process for managing marketplace presence and performance, including how you would optimize feed health and architecture.
• Research the company culture and values, and be prepared to discuss how you would contribute to and thrive in a collaborative and dynamic work environment.
• Don't be afraid to ask questions during the interview process, and be prepared to discuss your long-term career goals and how this role aligns with your aspirations.