Associate Director of Resourcing (Remote Canada)

About the Role

The ideal candidate will have a strong background in resource planning and management, with experience in a billable-hours, scope-based environment. They will be a practitioner who has done this work before and understands the importance of influence without authority, requiring both analytical rigor and strong stakeholder relationships. The Associate Director of Resourcing will be a strategic partner to the sales team, working closely with them to estimate resource requirements for new business opportunities, upsells, and cross-sells.

Directive is a fast-paced and dynamic environment, and the Associate Director of Resourcing will need to be able to think boldly and move quickly to keep pace with the company's rapid growth. With a strong focus on performance and a commitment to driving real revenue, Directive is an exciting and challenging place to work.

What You Will Do

• Update pricing estimator on a monthly basis to account for latest salary inputs, markups, and Fx rates
• Partner with Sales to estimate resource requirements for new business opportunities, upsells, and cross-sells
• Translate scope of work documents and sales proposals into staffing models, hour allocations, and team configurations
• Flag capacity conflicts or risks to the appropriate decision-makers before they become delivery problems
• Maintain a real-time view of team capacity by role, division, and skill set across all three divisions
• Develop staffing recommendations for new and expanding engagements, presenting options and tradeoffs to team leads and department heads for final assignment decisions
• Identify coverage gaps and surface conflicts between incoming demand and available supply with enough lead time for leadership to act
• Model and present resource reallocation options for incoming clients, giving leadership a clear picture of staffing implications before new accounts go live
• Develop offboarding resource plans for departing clients, identifying how freed capacity can be redistributed and presenting recommendations to the appropriate team leads
• Build data-backed hiring recommendations — including timing, role type, and projected utilization impact — for review and approval by department heads and Finance

What We Are Looking For

• 5+ years of experience in resource planning and management, preferably in a billable-hours, scope-based environment
• Strong analytical skills, with the ability to analyze complex data sets and inform strategic decisions
• Experience with Salesforce and other resource management tools
• Strong stakeholder management skills, with the ability to influence without authority
• Ability to think boldly and move quickly in a fast-paced environment
• Strong communication and presentation skills, with the ability to present complex data insights to senior leadership
• Experience in a performance-driven environment, with a focus on driving real revenue
• Strong problem-solving skills, with the ability to navigate complex conflicts and tradeoffs

Nice to Have

• Experience in a B2B performance marketing agency or similar industry
• Certification in resource management or a related field
• Experience with data visualization tools, such as Tableau or Power BI
• Knowledge of Customer Generation and its application in a marketing environment

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading B2B performance marketing agency
• Collaborative and dynamic work environment
• Professional development opportunities, including training and certification programs
• Flexible working hours and remote work options
• Access to the latest tools and technologies, including Salesforce and other resource management software
• Recognition and reward programs, including bonuses and incentives for high-performing employees

• tip: When applying for this role, be sure to highlight your experience in resource planning and management, particularly in a billable-hours, scope-based environment.
• tip: Showcase your analytical skills by providing examples of how you have analyzed complex data sets and informed strategic decisions in previous roles.
• tip: Emphasize your ability to think boldly and move quickly in a fast-paced environment, and provide examples of how you have navigated complex conflicts and tradeoffs.
• tip: Be prepared to discuss your experience with Salesforce and other resource management tools, and highlight any certifications or training you have received in these areas.
• tip: Demonstrate your understanding of Customer Generation and its application in a marketing environment, and explain how you think it can be used to drive real revenue.
• tip: When preparing for an interview, be sure to research Directive's company culture and values, and be prepared to discuss how your skills and experience align with these.