Associate Director of Resourcing (Remote US)

About the Role

The ideal candidate will take full ownership of the data, the model, the forward-looking view, and the credibility to make recommendations that leadership can trust and act on. This role requires a practitioner who has done this work before in a billable-hours, scope-based environment and who understands that influence without authority is a skill — one that requires both analytical rigor and strong stakeholder relationships.

Directive is a leading B2B performance marketing agency that delivers real revenue — not just leads. The company uses Customer Generation, a marketing methodology developed in-house, to cut through the noise and drive pipeline, fuel SQLs, and scale brands that are serious about growth. From Paid Media and SEO to CRO, RevOps, and Go-To-Market Strategy, Directive builds marketing engines that win in SaaS and across B2B industries.

What You Will Do

• Update pricing estimator to account for latest salary inputs, markups, and Fx rates on a monthly basis
• Partner with Sales to estimate resource requirements for new business opportunities, upsells, and cross-sells
• Translate scope of work documents and sales proposals into staffing models, hour allocations, and team configurations
• Flag capacity conflicts or risks to the appropriate decision-makers before they become delivery problems
• Maintain a real-time view of team capacity by role, division, and skill set across all three divisions
• Develop staffing recommendations for new and expanding engagements, presenting options and tradeoffs to team leads and department heads for final assignment decisions
• Identify coverage gaps and surface conflicts between incoming demand and available supply with enough lead time for leadership to act
• Model and present resource reallocation options for incoming clients, giving leadership a clear picture of staffing implications before new accounts go live
• Develop offboarding resource plans for departing clients, identifying how freed capacity can be redistributed and presenting recommendations to the appropriate team leads
• Build data-backed hiring recommendations — including timing, role type, and projected utilization impact — for review and approval by department heads and Finance
• Participate in headcount planning cycles as the resourcing data owner, providing the analytical foundation for final decisions made by leadership

What We Are Looking For

• Experience in a billable-hours, scope-based environment, preferably in a professional services or consulting firm
• Strong analytical skills, with the ability to collect, analyze, and present data to both technical and non-technical stakeholders
• Excellent stakeholder management and communication skills, with the ability to influence without authority
• Experience with resource planning and staffing models, including the ability to develop and maintain complex spreadsheets
• Strong problem-solving skills, with the ability to think critically and outside the box
• Experience with Salesforce or similar CRM systems
• Bachelor's degree in a relevant field, such as business administration, operations research, or computer science
• 5+ years of experience in a related field, preferably in a leadership or management role

Nice to Have

• Experience with data visualization tools, such as Tableau or Power BI
• Certification in a relevant field, such as project management or operations research
• Experience with agile methodologies and lean principles
• Strong programming skills, with the ability to develop custom tools and scripts

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading B2B performance marketing agency
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible working hours and remote work options
• Access to the latest tools and technologies
• Recognition and reward for outstanding performance
• Comprehensive health and wellness program
• Generous paid time off and vacation policy

• To stand out as a candidate, be prepared to provide specific examples of your experience with resource planning and staffing models, and demonstrate your ability to analyze and present complex data.
• Make sure to highlight your stakeholder management and communication skills, as these are critical to success in this role.
• Familiarize yourself with Directive's Customer Generation methodology and be prepared to discuss how you can contribute to the company's mission and values.
• Be prepared to discuss your experience with data visualization tools and programming languages, and how you can apply these skills to drive business outcomes.
• Be sure to research the company culture and values, and be prepared to discuss how you can thrive in a fast-paced and dynamic environment.
• Practice your problem-solving skills and be prepared to provide examples of times when you had to think critically and outside the box to solve a complex problem.
• Consider creating a portfolio of your work, including examples of your data analysis and presentation skills, to share with the hiring team.