Associate Director, Project Management

Synchrony Group·Remote(United States)
Software Development
Excel

WFA Digital Insight

The demand for skilled project managers in the marketing sector has grown significantly, with a 25% increase in job postings over the past year. As companies adapt to the evolving digital landscape, professionals with expertise in timeline management, budgeting, and team leadership are in high demand. Synchrony Group, a leader in the industry, is seeking an Associate Director of Project Management to spearhead their marketing initiatives. With a strong foundation in project management principles and a keen understanding of the marketing landscape, candidates can excel in this role. Before applying, it's essential to have a solid grasp of project management tools, excellent communication skills, and the ability to thrive in a remote work environment.

Job Description

About the Role

The Associate Director, Project Management, plays a pivotal role in overseeing the day-to-day operations of the Project Management team at Synchrony Group. This position involves working closely with various departments, including Account Services, Editorial and Medical Services, and Creative Services, to ensure the seamless execution of marketing and promotional projects. The successful candidate will be responsible for providing leadership support to Project Managers, developing educational and promotional materials, and driving project timelines, budgets, and billing checklists.

As a key member of the team, the Associate Director will assess workflow and resources to efficiently allocate responsibilities, ensuring the department operates at maximum efficiency. This role requires a proactive approach to problem-solving, assisting Project Managers in implementing tactics according to predetermined timelines and budgets. The ideal candidate will have a strong foundation in project management principles, excellent communication skills, and the ability to work effectively in a remote environment.

The Associate Director will be working under the direction of the SVP, Account Services, and will be an integral part of the team, contributing to the development of marketing strategies and initiatives.

What You Will Do

  • Develop and execute project timelines, budgets, and billing checklists for assigned accounts
  • Drive weekly internal and client status meetings, new project kick-offs, and post-project meetings
  • Communicate with assigned clients regarding project status when applicable
  • Fulfill lead role in resource allocation, scheduling, and prioritization based on business unit objectives defined by Account Services
  • Assess workflow and resources in the department to efficiently allocate responsibilities
  • Maintain high-level knowledge of project status, billing status, and timelines to support execution for all projects across product teams
  • Review pre-/post-project documentation and approve when appropriate
  • Assume/allocate/arrange coverage for temporary responsibilities for out-of-office team members
  • Assist Project Managers in problem-solving and prioritization to ensure timely execution of deliverables
  • Assist Project Managers with coordination of vendor/freelance selection
  • Review proposals and statements of work (SOWs) with Account Managers to ensure accuracy regarding department resources, allocated hours, and timelines
  • Assess and continually monitor projects for maintenance of budget and scope as detailed in SOW; recommend change of scope or modification of internal process as needed

What We Are Looking For

  • Professional behavior and confidence in managing cross-functional teams
  • Ability to manage outcomes to win-win resolution
  • Experience with project management tools and software
  • Proactive, solution-oriented approach to project management
  • High level of integrity, confidentiality, and accountability
  • Well-developed professional communication skills, including written and interpersonal
  • Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and management skills
  • Highly developed organizational skills and attention to detail and timelines
  • Experience with budgeting and financial management
  • Strong analytical and problem-solving skills

Nice to Have

  • Experience with marketing automation platforms
  • Knowledge of digital marketing channels and tactics
  • Certification in project management (e.g., PMP, Agile)
  • Experience with data analysis and reporting tools
  • Familiarity with creative project management software

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a leading company in the industry
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities
  • Flexible remote work arrangements
  • Access to cutting-edge project management tools and software
  • Recognition and reward for outstanding performance
  • Comprehensive health and wellness programs
  • Generous paid time off and holiday policies

How to Stand Out

  • Tip: Highlight your experience with project management tools and software, such as Asana, Trello, or Basecamp, to demonstrate your ability to manage projects efficiently.
  • When applying, be sure to tailor your resume and cover letter to the specific requirements of the role, emphasizing your skills in budgeting, timelines, and team leadership.
  • To stand out, create a portfolio that showcases your project management successes, including case studies and testimonials from previous clients or colleagues.
  • Prepare for interviews by practicing your responses to common project management questions, such as 'How do you handle budget overruns?' or 'What's your approach to team conflict resolution?'
  • If possible, negotiate your salary based on industry standards and your level of experience, and don't be afraid to ask about benefits, such as health insurance, retirement plans, or professional development opportunities.
  • Be cautious of red flags, such as poor communication from the hiring manager or a lack of transparency about the company's goals and expectations.
  • Research the company culture and values to ensure they align with your own, and be prepared to ask questions about the team's dynamics and work environment during the interview process.

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