Associate, Internal Communications

DoorDashDoorDash·Remote(Flexible / Remote)
Other
Excel

WFA Digital Insight

As the remote job market continues to evolve, the demand for skilled internal communications professionals has grown significantly. With the rise of distributed workforces, companies like DoorDash are looking for experts who can craft compelling messages and drive engagement across global teams. According to recent trends, the need for internal communications specialists is expected to increase by 25% in the next year. DoorDash's commitment to internal communications is evident in its focus on transparency and employee engagement. Before applying, candidates should be aware that this role requires strong writing skills, the ability to work in fast-paced environments, and a keen understanding of corporate communications principles.

Job Description

About the Role

The Associate, Internal Communications role at DoorDash is a unique opportunity to join a high-impact team that plays a critical part in shaping the company's internal narrative. As a key member of the global Internal Communications team, you will be responsible for developing and executing company-wide announcements, executive messaging, and time-sensitive updates. Your work will have a direct impact on employee engagement and understanding of DoorDash's vision and goals.

The Internal Communications team at DoorDash is a dynamic and collaborative group that works closely with cross-functional stakeholders to ensure that all employees are informed and aligned with the company's strategy and objectives. As an early-career communications professional, you will have the opportunity to work with experienced colleagues who are passionate about internal communications and committed to helping you grow and develop in your career.

In this role, you will report to the Senior Manager, Internal Communications, and will be an integral part of the team's efforts to craft and deliver high-priority internal communications. Your ability to write clearly and concisely, think strategically, and operate effectively in a fast-paced environment will be essential to your success.

What You Will Do

  • Draft, edit, and shape internal communications, including company-wide announcements, leadership messages, FAQs, and intranet content
  • Support the execution of high-priority communications, including organizational updates, company-wide moments, and time-sensitive messaging
  • Own the execution of defined communications workstreams and manage timelines to ensure that communications are delivered accurately and on time
  • Publish and maintain content across internal channels, including The Block, Slack, and email, to ensure quality and consistency
  • Synthesize inputs from cross-functional partners and shape messaging into clear, structured drafts
  • Identify gaps, risks, or opportunities in communications and proactively propose solutions
  • Support the preparation for company-wide communications moments, including materials and logistics coordination
  • Assist with content updates, version control, and quality assurance for sensitive communications
  • Collaborate with cross-functional teams to gather inputs and support communications execution
  • Develop skills in corporate, executive, and change communications with mentorship from senior team members

What We Are Looking For

  • 3-5 years of experience in internal communications, corporate communications, or a related field
  • Strong writing and editing skills, with the ability to turn rough inputs into clear, concise messaging
  • Strong project management skills, with the ability to synthesize complex information into clear, well-structured documents
  • Highly organized, with the ability to manage multiple projects and deadlines
  • Ability to exercise sound judgment and handle sensitive information with care
  • Collaborative, responsive, and proactive, with a strong ability to drive work forward
  • Ability to take ownership of projects or workstreams end-to-end with minimal guidance
  • Experience working in fast-paced, sometimes ambiguous environments
  • Strong knowledge of corporate communications principles and best practices
  • Familiarity with internal communications channels and tools, such as The Block and Slack

Nice to Have

  • Experience working in a global company with a distributed workforce
  • Knowledge of change management principles and practices
  • Familiarity with crisis communications and issue management
  • Experience working with executive leadership to craft and deliver communications

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a talented and collaborative team
  • Professional development and growth opportunities
  • Flexible and remote work arrangements
  • Access to the latest internal communications tools and technologies
  • Comprehensive health and wellness programs
  • Generous PTO and holiday schedule
  • Remote stipend and home office setup support

How to Stand Out

  • Develop a strong portfolio that showcases your writing and editing skills, as well as your ability to craft compelling internal communications.
  • Be prepared to talk about your experience working in fast-paced environments and your ability to manage multiple projects and deadlines.
  • Highlight your knowledge of corporate communications principles and best practices, as well as your familiarity with internal communications channels and tools.
  • Show enthusiasm for the company's mission and vision, and demonstrate your ability to think strategically and creatively.
  • Be prepared to provide specific examples of times when you had to exercise sound judgment and handle sensitive information with care.
  • Research the company's culture and values, and be ready to discuss how you can contribute to and thrive in a collaborative and dynamic environment.

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