Associate Underwriter (Healthcare)

About the Role

The role requires a strong customer service focus, combining this with the ability to manage responsibilities in a timely, accurate, professional, and consistent manner. Given the nature of the work, the ability to work well under pressure, prioritize tasks effectively, and maintain high levels of organizational skill is essential.

The Associate Underwriter will report to the VP, Underwriting, and will be integral in supporting the underwriting process. This includes setting up critical systems such as the ILF rater with tower schematics and exposure details, as well as updating and maintaining transaction logs and account documentation. Effective communication with brokers and agents to gather additional account information and provide updates on account status is also a key part of the role.

What You Will Do

• Perform data entry accurately and efficiently to support underwriting decisions.
• Maintain service diaries and manage account clearance processes.
• Support renewal templating processes, ensuring all necessary information is up-to-date and accessible.
• Set up ILF rater with tower schematics and exposure details for underwriting purposes.
• Develop and maintain UW templates with exposure and financial information.
• Update and maintain transaction logs and account documentation, ensuring accuracy and organization.
• Provide administrative support for the setup of manual submissions and transaction logs.
• Organize and ensure the completeness of files, supporting underwriters in their responsibilities.
• Assist in assembling and processing quotes, binders, policies, endorsements, and billing communications.
• Communicate effectively with brokers and agents to gather additional information and update them on account statuses.
• Follow up on missing documentation to facilitate account reviews and file audits.
• Offer general administrative support to underwriters and other internal teams as required.

What We Are Looking For

• Minimum of 2 years of experience in the insurance industry or related financial services.
• Strong commitment to providing excellent customer service.
• A collaborative mindset with the adaptability to handle changing priorities.
• A proactive approach to achieving results and supporting team goals.
• Ability to quickly learn and navigate various technical platforms.
• Effective communication skills, both verbal and written.
• Professional, analytical, and flexible approach to work.
• Strong organizational skills with the ability to prioritize and work independently in a fast-paced environment.

Nice to Have

• Experience with data analysis and modeling tools.
• Knowledge of insurance underwriting principles and practices.
• Certification in insurance or a related field.
• Previous experience working in a remote or distributed team environment.

Benefits and Perks

• Full suite of medical benefits to support your health and wellbeing.
• Long-term financial incentives, including stock options.
• 401k with 3.5% automatic fully vested employer contributions.
• Competitive PTO and holiday program to ensure work-life balance.
• Opportunities for professional development and growth within a dynamic and innovative company.
• The chance to work with a talented and diverse team, celebrating inclusivity and equality.

• Tip 1: Ensure your resume highlights specific experience with data entry, customer service, and administrative support, as these are key to the Associate Underwriter role.
• Tip 2: Be prepared to discuss your ability to learn and adapt to new technical platforms and systems, as this is crucial for success in the position.
• Tip 3: Tailor your cover letter to showcase your analytical skills, attention to detail, and ability to work under pressure, as these are essential for the underwriting process.
• Tip 4: Research Palomar and understand its specialty insurance focus, as well as its company culture, to demonstrate your interest and potential fit during the application and interview process.
• Tip 5: Prepare examples of times when you had to communicate complex information to stakeholders, such as brokers or agents, to demonstrate your effective communication skills.
• Tip 6: Consider creating a portfolio or examples of your work that demonstrate your skills in data entry, analysis, and administrative support to share during the application process.
• Tip 7: Be prepared to ask questions about the company culture, team dynamics, and opportunities for growth and development during the interview, to show your engagement and interest in the role and company.