Assyrian Interpreter Us Based

## About the Role As an Assyrian Interpreter at One World Global Services, you will play a vital role in facilitating communication between healthcare professionals and patients who speak Assyrian. Your day-to-day tasks will involve interpreting calls, both in-person and over the phone, and providing top-notch customer service to clients. You will be part of a dynamic team of interpreters working together to provide language access to diverse communities. The role requires a high level of emotional intelligence, cultural competence, and strong communication skills. You will need to be aware of the specific vocabulary used in the healthcare industry and be able to interpret complex medical information accurately. Our team is committed to providing excellent service, and we are looking for someone who shares our values and is passionate about making a difference in people's lives. Our interpreters work closely with our team leaders, who provide guidance, support, and feedback to ensure that our services meet the highest standards.

## What You Will Do - Answer calls professionally, using the Interpreters' Code of Conduct as a guide - Interpret complex medical information, including diagnoses, treatments, and medications - Provide cultural insights and facilitate communication between healthcare professionals and patients - Participate in internal professional training to stay up-to-date on industry developments and best practices - Communicate and report to your team leader, providing feedback and suggestions for improving our services - Work in a fast-paced environment, prioritizing tasks and managing multiple calls simultaneously - Maintain confidentiality and adhere to our company's privacy policies - Collaborate with other interpreters to share knowledge, resources, and best practices - Participate in quality assurance activities to ensure high-quality services

## What We Are Looking For - Proficiency in Assyrian and English, with a strong understanding of both languages - 1+ year of interpreting experience, preferably in a healthcare setting - High emotional intelligence and cultural competence, with the ability to work with diverse communities - Strong communication, listening, and problem-solving skills - Ability to work in a fast-paced environment, prioritizing tasks and managing multiple calls simultaneously - Familiarity with medical terminology and healthcare industry vocabulary - High school diploma or equivalent required; degree in a related field (e.g., linguistics, healthcare) preferred - Reliable internet connection, USB wired headset, and Windows 10 or MacOS

## Nice to Have - Experience working with electronic health records (EHRs) and other healthcare software - Familiarity with telehealth platforms and remote interpreting technologies - Certification in interpreting, such as the Certified Interpreter (CI) or the National Board Certification for Medical Interpreters (NBCMI) - Knowledge of other languages, particularly those commonly spoken in the healthcare industry

## Benefits and Perks - Fully remote position with a clear schedule, allowing for greater flexibility and work-life balance - Competitive per-minute or fixed rate compensation, with opportunities for professional growth and development - Internal training and ongoing professional development to stay up-to-date on industry developments and best practices - Monthly payments, ensuring a stable and predictable income - Opportunity to work with a diverse range of clients, including healthcare professionals and patients - Access to a dynamic and supportive team, with opportunities for collaboration and knowledge-sharing - Opportunity to make a positive impact on people's lives, facilitating communication and providing language access to diverse communities

- tip: Develop a strong understanding of medical terminology and healthcare industry vocabulary to excel in this role.

• tip: Invest in a high-quality USB wired headset and reliable internet connection to ensure clear and uninterrupted communication.
• tip: Practice active listening and problem-solving skills to effectively facilitate communication between healthcare professionals and patients.
• tip: Consider obtaining certification in interpreting, such as the Certified Interpreter (CI) or the National Board Certification for Medical Interpreters (NBCMI), to demonstrate your expertise and commitment to the field.
• tip: Be prepared to work in a fast-paced environment, prioritizing tasks and managing multiple calls simultaneously, and stay calm under pressure.
• tip: Research the company culture and values to ensure a good fit, and be prepared to ask questions during the interview process.
• tip: Develop a portfolio or examples of your interpreting work to showcase your skills and experience to potential employers.