Attraction Instructor

About the Role

The core focus of this role remains on guest safety, immediate response to emergencies, and proficient execution of advanced life-saving procedures in various environments. Emotional resilience is paramount, as the Attraction Instructor must maintain composure and rationality during high-stress situations, effectively managing their reactions and making sound decisions even in challenging circumstances.

The Attraction Instructor will work closely with the Attractions & Recreation Lead to ensure seamless operations and exceptional guest experiences. This role may also entail support for other aquatic activities and participation in the lifeguard program.

What You Will Do

• Ensure safety and guest satisfaction by teaching and instructing activity techniques, safety, and the correct use of equipment
• Deliver experiences so guests feel confident and capable in new activities and enable them to overcome challenges to succeed
• Provide expert advice to guests on equipment use and fit, ensuring they are using the correct type and size
• Lead, instruct, guide, and supervise attractions, activities, and experiences in a safe and responsible way
• Communicate positively and enthusiastically with guests, identifying nature and points of interest within the environment
• Manage and control large diverse groups of varying abilities, backgrounds, and ages, demonstrating a safety-first culture in all activities
• Interpret body language cues, respond effectively, and adeptly manage a variety of interpersonal situations
• Apply sound logic and reasoning to assess situations and exhibit the capacity to adapt within established protocols to manage various scenarios
• Use clear and professional communication while using the radio channel provided for operation
• Exemplify strong time management skills, conducting tours in a timely manner and effectively prioritizing and completing tasks
• Demonstrate effective teamwork while maintaining a high degree of autonomy and self-driven productivity

What We Are Looking For

• Exceptional guest engagement and communication skills
• Meticulous attention to detail and proactive problem-solving approach
• Unwavering concentration and strong swimming prowess
• Proficiency in CPR/First Aid and comprehensive knowledge of Royal Caribbean International's products and services
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong leadership and instructional skills, with experience in leading groups and activities
• Familiarity with safety protocols and emergency response procedures
• Ability to maintain composure and rationality in high-stress situations
• Physical stamina to work in a variety of environments, including water and height-based activities

Nice to Have

• Experience working in the tourism or hospitality industry
• Knowledge of aquatic activities and lifeguarding procedures
• Certification in first aid or emergency response
• Experience with group instruction and leadership
• Familiarity with Royal Caribbean International's brand and values

Benefits and Perks

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Comprehensive training program to ensure success in the role
• Access to exclusive employee discounts and perks
• Chance to work with a leading company in the tourism industry
• Collaborative and dynamic work environment
• Opportunities for advancement and career progression
• Access to state-of-the-art facilities and equipment
• Comprehensive health and wellness program
• Generous paid time off and vacation package

• To stand out in this role, emphasize your experience in group instruction, safety protocols, and guest interaction.
• Highlight your ability to work in a fast-paced environment and adapt to changing situations.
• Familiarize yourself with Royal Caribbean International's products and services to demonstrate your knowledge and enthusiasm for the company.
• Showcase your leadership and instructional skills by providing examples of times when you led groups or activities.
• Be prepared to discuss your experience with safety protocols and emergency response procedures.
• Research the company culture and values to understand the importance of teamwork and collaboration in this role.
• Practice your communication and interpersonal skills to ensure you can effectively manage a variety of situations and guests.