Audiovisual Design Engineer

## About the Role The Audiovisual Design Engineer plays a pivotal role in OpenAI's IT organization, supporting the company's mission to deploy artificial general intelligence. This entails designing, implementing, and ensuring the availability, reliability, and ease-of-use of conference room audiovisual and video conferencing infrastructure. The ideal candidate will have a deep understanding of AV systems, networking, and IT capabilities, with a focus on creating seamless technological experiences for OpenAI employees.

As part of the IT team, the Audiovisual Design Engineer will work closely with various stakeholders, including ITAV Events, ITAV Upkeep, Network Engineering, Real Estate, Design and Construction, and Security. The goal is to provide exceptional support and solutions, enabling employees to contribute effectively to AI research, corporate operations, and product initiatives.

The role is based in San Francisco, with a hybrid work arrangement requiring three days a week in the office. This offers a unique blend of collaborative, in-person work and the flexibility of remote work.

## What You Will Do - Develop, own, and continuously improve global conference room AV and video conferencing standards, focusing on reliability, consistency, scalability, and high availability.

• Design and manage enterprise conference room standards, including room archetypes, approved hardware stacks, user experience requirements, control patterns, network requirements, and supportability expectations.
• Produce and maintain standard AV drawing packages, design templates, build documentation, and release/revision cycles for global deployment.
• Establish scalable systems and processes for managing the full AV technology lifecycle, including evaluation, standardization, deployment, support, refresh, and retirement.
• Define design requirements and technical patterns for AV monitoring, alerting, automation, and operational handoff to support global room standards.
• Oversee AV control code, programming patterns, and network requirements to achieve a first-party global standard deployed consistently across offices.
• Lead AV/VC design standards and technical review for new global office buildouts, ensuring alignment with OpenAI's global AV architecture and user experience goals.
• Define programming, commissioning, QA, and operational handoff requirements for conference rooms and AV spaces.
• Develop and manage integrations between AV systems and core IT services, including monitoring, alerting, asset management, ticketing, calendar systems, and support workflows.
• Partner with various teams to ensure AV standards meet business, operational, and technical needs.
• Own lifecycle management for conference room AV/VC technology, including vendor roadmaps, firmware strategy, end-of-life planning, approved substitutions, and global refresh planning.
• Maintain deep knowledge of AV/VC industry trends, emerging technologies, enterprise platform changes, and best practices for deploying AV at a global scale.

## What We Are Looking For - 8+ years of experience in designing, installing, and troubleshooting enterprise AV systems, including direct experience with Google Meet, Logitech, and QSYS hardware at a global scale.

• Experience with enterprise networking technologies and architectures, such as multicast routing, switch configuration, QoS, and IGMP.
• Advanced QSYS programming experience.
• Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport.
• Proven experience managing global AV office deployments of over 300 AV spaces.
• Demonstrable CAD drawing package production experience, including Revit, AutoCAD, Vectorworks, or Visio.
• Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, MADI, etc.
• AV scripting experience, including Lua, AppScript, or Python.

## Nice to Have - Experience with AV systems integration and commissioning.

• Knowledge of IT service management frameworks, such as ITIL.
• Certification in AV design or a related field.
• Experience working in a fast-paced, dynamic environment with rapidly evolving technologies.
• Strong project management skills, with the ability to manage multiple projects simultaneously.

## Benefits and Perks - Competitive salary and benefits package.

• Opportunity to work with cutting-edge AV technologies and contribute to the development of artificial general intelligence.
• Collaborative, dynamic work environment with a team of experts in their fields.
• Flexible, hybrid work arrangement with the option to work remotely part of the week.
• Access to professional development and training opportunities to enhance your skills and knowledge.
• Comprehensive health insurance and wellness programs.
• Generous PTO and holiday package.
• Remote work stipend and equipment provision for home office setup.

- Highlight your experience with AV systems integration and commissioning to stand out from other candidates.

• Be prepared to discuss your understanding of enterprise networking technologies and architectures, as this is a critical aspect of the role.
• Showcase your portfolio of AV design projects, including any experience with cloud hosting and distributed AV transport.
• Emphasize your ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Research OpenAI's mission and values to understand how your skills and experience align with the company's goals.
• Prepare questions about the company culture and team dynamics to demonstrate your interest in the role and the company.
• Negotiate your salary based on your experience and industry standards, and don't hesitate to ask about benefits and perks.