Bed Readiness Case Manager

MultiCare Health System·Remote(United States)
Other
Excel

WFA Digital Insight

The demand for skilled case managers in post-acute care has been growing steadily, with a recent surge in the need for professionals who can navigate complex patient flow and care coordination. As the healthcare industry continues to shift towards more community-based and preventive care models, professionals with expertise in managing length of stay and rehospitalization risk are in high demand. With over 40 clinics across Washington and Idaho, MultiCare Health System is at the forefront of this shift, offering a unique opportunity for case managers to make a meaningful impact. Before applying, candidates should be aware of the importance of strong communication and relationship management skills, as well as the ability to work with data reporting tools to drive performance monitoring.

Job Description

About the Role

The Bed Readiness Case Manager at MultiCare Health System plays a critical role in managing patient flow and care coordination across the continuum, from acute care to post-acute care settings. This role is central to the organization's efforts to optimize patient care, reduce rehospitalization risk, and improve population health outcomes. The successful candidate will be part of a dynamic team that is passionate about delivering high-quality, patient-centered care and will have the opportunity to work closely with physicians, internal teams, and community partners to achieve these goals. As a key member of the care coordination team, the Bed Readiness Case Manager will be responsible for identifying opportunities to improve care delivery, advancing population health, and strengthening collaboration with community-based providers. This role requires a deep understanding of post-acute care dynamics, Medicaid regulations, and care coordination models, as well as the ability to lead complex problem-solving efforts and drive measurable outcomes in a fast-paced environment. MultiCare Health System is committed to creating a work environment that is supportive, flexible, and conducive to professional growth and development. The organization offers a range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for professional advancement.

What You Will Do

  • Manage length of stay and rehospitalization risk for patients in post-acute care settings
  • Coordinate cross-continuum care, working with physicians, internal teams, and community partners to achieve optimal patient outcomes
  • Drive bed readiness and network utilization, ensuring that patients are transitioned to the most appropriate care setting in a timely and efficient manner
  • Manage community account relationships, developing and maintaining strong partnerships with community-based providers
  • Identify performance improvement opportunities and implement strategies to address gaps in care and improve patient outcomes
  • Support market growth and expansion efforts, working closely with the business development team to identify new opportunities and develop strategic partnerships
  • Act as a subject matter expert, providing guidance and support to internal stakeholders and community partners on post-acute care coordination and management
  • Lead communication and escalation pathways, ensuring that patient concerns and issues are addressed in a timely and effective manner
  • Collaborate with internal teams to develop and implement care coordination protocols and guidelines
  • Participate in quality improvement initiatives, contributing to the development of strategies to improve patient outcomes and reduce rehospitalization risk

What We Are Looking For

  • Bachelor's degree in Healthcare Administration, Nursing, Social Work, Business, or related field; or equivalent combination of education and relevant experience
  • Minimum three years of proven experience managing post-acute care resources within a Medicaid payer environment, with a focus on optimizing utilization, managing length of stay, and reducing rehospitalization risk
  • Minimum three years of experience coordinating care across the continuum, including acute care, skilled nursing, assisted living, adult family homes, and home and community-based services
  • Strong understanding of Medicaid regulations, care coordination models, and post-acute care network dynamics
  • Demonstrated ability to lead complex problem-solving efforts, manage competing priorities, and drive measurable outcomes in a fast-paced environment
  • Excellent communication and relationship management skills, with the ability to engage providers, internal stakeholders, and leadership effectively
  • Proficiency in Microsoft Office tools (Excel, Word, Outlook, Teams) and ability to work with data reporting tools (e.g., Power BI) to support performance monitoring
  • Ability to work in a team-based environment, contributing to the development of strategies to improve patient outcomes and reduce rehospitalization risk

Nice to Have

  • Experience working with electronic health records (EHRs) and other healthcare technology systems
  • Certified Case Manager (CCM) or other relevant certification
  • Experience with quality improvement initiatives and data-driven decision making
  • Knowledge of population health management principles and strategies

Benefits and Perks

  • Competitive salary range: $94,889.60 -
    36,572.80 USD
  • Comprehensive benefits package, including medical, dental, and retirement benefits
  • Paid time off and holidays
  • Opportunities for professional growth and development, including training and education programs
  • Flexible work schedule and remote work options
  • Access to cutting-edge technology and healthcare systems
  • Collaborative and supportive work environment

How to Stand Out

  • tip: Develop a strong understanding of post-acute care dynamics and Medicaid regulations to stand out as a candidate for this role.
  • tip: Highlight your experience with care coordination models and your ability to lead complex problem-solving efforts in your application and during interviews.
  • tip: Be prepared to discuss your experience working with data reporting tools and your ability to drive performance monitoring and quality improvement initiatives.
  • tip: Showcase your excellent communication and relationship management skills, including your ability to engage providers, internal stakeholders, and leadership effectively.
  • tip: Consider obtaining a Certified Case Manager (CCM) or other relevant certification to demonstrate your expertise and commitment to the field.
  • tip: Research the organization and the role thoroughly, and be prepared to discuss your knowledge of the company's mission, values, and goals during the interview process.
  • tip: Be prepared to provide specific examples of your experience managing length of stay and rehospitalization risk, as well as your strategies for improving patient outcomes and reducing rehospitalization risk.

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