Benefits Manager
WFA Digital Insight
The demand for skilled benefits managers has surged in recent years, with a 25% increase in job postings in the remote job market. As companies expand globally, they need experts who can navigate complex international regulations and create competitive benefits packages. Instructure, Inc. stands out for its commitment to employee growth and development, making this role an attractive opportunity for those who value making a real impact. With the global benefits market expected to reach
Job Description
About the Role
The Benefits Manager will play a critical role in administering and communicating global health and welfare programs at Instructure, Inc. This position will oversee the daily operations of benefits programs, ensuring they remain competitive, cost-effective, and aligned with the company's overall talent strategy. As a key member of the Total Rewards team, the Benefits Manager will report to the Senior Manager and work closely with global benefits brokers and local consultants to deliver consistent service across all regions.In this role, the Benefits Manager will be responsible for managing leave programs, including FMLA, Workers' Compensation, and ADA accommodations. This will involve developing and delivering communication materials and education programs to help employees maximize their benefits. The ideal candidate will have a strong understanding of benefits-related regulations and the ability to explain complex benefit concepts to employees and stakeholders with empathy and clarity.
What You Will Do
- Oversee the daily operations of global benefits programs, including health insurance, retirement plans, life disability, and wellness initiatives
- Manage the administration of global leave programs, including FMLA, Workers' Compensation, Maternity, Paternity, Paid Time Off, Short/Long-Term Disability, and ADA accommodations
- Act as the primary point of contact for global benefit brokers and local consultants to ensure consistent service delivery across all regions
- Ensure all programs comply with local, state, and federal regulations
- Lead annual filings, audits, and the maintenance of internal policies
- Adapt global total rewards strategies to meet local market customs and cultural expectations while maintaining alignment with the overall corporate talent strategy
- Develop and deliver communication materials and education programs to help employees maximize their benefits
- Conduct regular data analysis to evaluate program usage, cost-efficiency, and effectiveness to support in future strategy design
- Participate in and analyze global benefit surveys to identify market trends and provide data-driven recommendations for program enhancements
- Monitor and reconcile monthly premium billings, conduct plan audits, and assist in managing the global total rewards budget
- Lead the annual open enrollment process, including system testing in the HRIS, material preparation, and employee support
- Continuously evaluate internal administrative processes to identify opportunities for automation within the HRIS or through third-party vendors
- Serve as the final point of escalation for complex employee benefit issues or claims disputes, coordinating with carriers to find resolutions
What We Are Looking For
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 5+ years of experience specifically focused on benefits administration, with exposure to global programs
- Technical Skills: Proficiency with Workday HRIS system and advanced Excel skills for data analysis and reporting
- International Regulatory Knowledge: Strong understanding of benefits-related regulations
- Communication: Ability to explain complex benefit concepts to employees and stakeholders with empathy and clarity
- Soft Skills: Proven ability to manage multiple priorities in a fast-paced environment with a global mindset and cultural sensitivity
- Experience with global leave programs, including FMLA, Workers' Compensation, and ADA accommodations
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
Nice to Have
- Experience with benefits benchmarking and market analysis
- Knowledge of global total rewards strategies and trends
- Certification in benefits administration, such as CEBS or GBA
- Experience with HRIS systems, including Workday and other platforms
Benefits and Perks
- Competitive compensation package, with a salary range of 15,000 -35,000
- Participation in the company's ownership program, with opportunities for equity and long-term growth
- Flexible work culture, with options for remote, hybrid, and in-office collaboration
- Comprehensive benefits package, including health, dental, and vision insurance
- Generous PTO and paid holidays, with opportunities for flexible scheduling
- Professional development opportunities, including training and education programs
- Access to cutting-edge technology and tools, including HRIS systems and data analytics platforms
How to Stand Out
- When applying for this role, be sure to highlight your experience with global benefits programs and your ability to navigate complex international regulations.
- Develop a strong understanding of the company's total rewards strategy and be prepared to discuss how you can contribute to its development and implementation.
- Showcase your analytical skills by preparing examples of how you've used data to evaluate program effectiveness and inform future strategy.
- Be prepared to discuss your experience with HRIS systems, including Workday, and how you've used these systems to streamline benefits administration.
- Research the company's culture and values, and be prepared to discuss how your own values and approach to benefits administration align with those of the company.
- Consider obtaining certifications in benefits administration, such as CEBS or GBA, to demonstrate your expertise and commitment to the field.
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