Billing Analyst

Billtrust EU Careers·Remote(Anywhere in the World)·Work From Anywhere
Data & Analytics
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WFA Digital Insight

As the demand for skilled billing professionals continues to grow, with a 27% increase in job postings over the past year, Billtrust EU Careers is seeking an experienced Billing Analyst to join their team. With a strong focus on operational excellence and attention to detail, this role is ideal for those with 3-5 years of experience in billing or accounts receivable. Standing out in a competitive job market, Billtrust EU Careers offers a unique blend of remote work flexibility and a culture that values diversity and inclusivity. Before applying, candidates should be prepared to showcase their proficiency in enterprise billing systems and their ability to navigate complex billing models.

Job Description

About the Role

The Billing Analyst role at Billtrust EU Careers is a critical component of the company's financial operations, responsible for ensuring the timely and accurate billing of customers across multiple billing models. As a key member of the team, the successful candidate will have a strong operational focus, attention to detail, and the ability to navigate complex systems and billing models. The role will involve collaborating cross-functionally with various departments to support the onboarding and billing of new customer agreements. The ideal candidate will have a strong understanding of billing principles and practices, as well as experience with enterprise billing or ERP systems. With a focus on process automation and workflow optimization, the Billing Analyst will identify opportunities to improve the billing process and implement changes to increase efficiency and accuracy. As a remote worker, the Billing Analyst will be part of a global team, working closely with colleagues across different time zones to ensure seamless communication and collaboration.

What You Will Do

  • Prepare and process invoices to ensure accuracy and timeliness of monthly invoices across multiple billing models
  • Review and analyze customer accounts to verify transactions are billed accurately and timely
  • Process contract-driven changes, such as adjustments, credits, rebills, and cancellations
  • Collaborate cross-functionally to support the onboarding and billing of new customer agreements
  • Identify opportunities for process automation and workflow optimization within the billing process
  • Document billing processes, SOPs, and changes to maintain accurate operational guides
  • Support financial reporting, monthly close, internal audits, and ad hoc data analysis as required
  • Support special billing projects and assist in responding to internal and external billing inquiries via the shared inbox
  • Develop and maintain a thorough understanding of the company's billing policies and procedures
  • Stay up-to-date with industry trends and best practices in billing and revenue operations

What We Are Looking For

  • 3-5 years of experience in billing, accounts receivable, revenue operations, or a related operational finance role
  • Demonstrated ability to manage high-volume workloads with speed and accuracy
  • Proficiency with enterprise billing or ERP systems; experience with BillingPlatform and/or Intacct strongly preferred
  • Strong attention to detail, with a track record of identifying and resolving discrepancies
  • Clear, professional communication skills and comfort working cross-functionally
  • Process-oriented mindset and ability to document workflows effectively
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box
  • Experience with data analysis and reporting, with the ability to interpret and communicate complex data insights
  • Bachelor's degree in Finance, Accounting, or a related field

Nice to Have

  • Experience with automation tools and workflows, such as Zapier or Automate.io
  • Familiarity with cloud-based accounting systems, such as QuickBooks or Xero
  • Certification in accounting or finance, such as CPA or CMA
  • Experience working in a remote or distributed team environment
  • Proficiency in multiple languages, with the ability to communicate effectively with international clients

Benefits and Perks

  • Hybrid work environment, with the option to work from home or in the office
  • Flexible working hours, with the ability to set your own schedule
  • Opportunities for growth and professional development, including training and mentorship programs
  • Competitive salary and benefits package, including health insurance and retirement plan
  • Recognition and rewards program, including bonuses and awards for outstanding performance
  • Access to cutting-edge technology and tools, including the latest billing and accounting software
  • Collaborative and dynamic work environment, with a team of experienced professionals
  • Opportunity to work with a global company, with a diverse range of clients and projects

How to Stand Out

  • Ensure you have a strong understanding of billing principles and practices, as well as experience with enterprise billing or ERP systems.
  • Develop a portfolio that showcases your analytical and problem-solving skills, including examples of process improvements and automation projects.
  • Be prepared to discuss your experience with data analysis and reporting, including your ability to interpret and communicate complex data insights.
  • Research the company culture and values, and be prepared to discuss how your skills and experience align with the company's mission and vision.
  • Don't be afraid to ask questions during the interview process, including questions about the company's approach to remote work and the tools and technologies used by the team.
  • Be prepared to provide specific examples of your experience working in a fast-paced, dynamic environment, including examples of how you have managed competing priorities and tight deadlines.

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