Billing Coordinator
WFA Digital Insight
As demand for specialized billing professionals grows, Fortive is seeking a skilled Billing Coordinator to join their team in Canada. With a strong focus on accuracy and attention to detail, this role requires expertise in Salesforce and Excel. The current job market sees a surge in remote opportunities, with a 25% increase in digital marketing and tech job openings. Fortive stands out with its commitment to innovation and customer satisfaction. Before applying, candidates should be prepared to highlight their experience in billing and accounts receivable, as well as their ability to work in a fast-paced environment.
Job Description
About the Role
The Billing Coordinator plays a crucial role in managing all financial aspects related to client billing, ensuring accuracy and timeliness. This position acts as a liaison between various teams, including collections, revenue operations, sales, and customer success, handling billing inquiries and resolving issues. The successful candidate will be responsible for maintaining billing accuracy, processing orders, and troubleshooting billing discrepancies.The role is based in Canada and offers the opportunity to work with a leading company in the industry. The Billing Coordinator will be part of a dynamic team and will have the chance to develop their skills and expertise in a fast-paced environment.
What You Will Do
- Generate, finalize, and distribute invoices to clients based on their agreements and company procedures
- Accurately set up and create billing contracts for revenue streams based on review of applicable documents
- Create invoices for daily billings and monthly renewals
- Handle and process orders, ensuring accuracy and compliance with billing process
- Project setup and billing requirements as outlined in the Statement of Work (SOW)
- Monitor and send reminders to project managers on billing milestones not yet billed
- Prepare billing/collection reconciliations to support internal departments in resolving customer inquiries
- Prepare quotes required by customers to initiate PO’s and payments
- Upload invoices to customer portals, maintain up to date portal information
- Maintain and verify customer contact information, invoicing instructions, and other pertinent billing information are noted on the customer account
- Coordinate the setup of vendor forms, payment methods, and portals with customers to ensure accurate and timely payments
- Research and resolve a variety of internal inquiries concerning account status
- Identify and implement improvements to billing processes and procedures
What We Are Looking For
- High attention to detail with a high level of accuracy
- Excellent reading and comprehension skills
- Excellent interpersonal, organizational, analytical, and problem-solving skills
- Ability to handle problems in a fast-paced environment
- Ability to think logically, under pressure, and seek innovative solutions
- Knowledge of Generally Accepted Accounting Principles
- Ability to maintain confidentiality and exercise extreme discretion
- Minimum 3-5 years' work experience in a billings and accounts receivable role
- Advanced Proficiency in Microsoft Office (Word, Excel, and Outlook)
- Utilizing and maintaining billing systems and software
- A Degree or Diploma in Accounting, Business Administration, or a related field
Nice to Have
- Experience with Salesforce is considered an asset
- Experience in a software or subscription business preferred
- Familiarity with accounting principles and practices
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Professional development and growth opportunities
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Recognition and reward for outstanding performance
How to Stand Out
- Ensure you have a strong understanding of billing principles and practices, and be prepared to provide examples of your experience in this area.
- Highlight your proficiency in Microsoft Office, particularly Excel, and be prepared to complete a skills assessment.
- Research Fortive and the role, and be prepared to discuss how your skills and experience align with the company's needs.
- Prepare examples of times when you have had to troubleshoot billing discrepancies or resolve customer inquiries, and be prepared to discuss your problem-solving skills.
- Consider creating a portfolio or examples of your work, such as invoices or billing reports, to demonstrate your skills and attention to detail.
- Be prepared to discuss your experience working in a fast-paced environment and your ability to prioritize tasks and manage your time effectively.
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