Bodily Injury Adjuster - Represented Third Party Casualty (NY, NJ, PA) - Remote

## About the Role As a Bodily Injury Adjuster at Allstate, you will be responsible for investigating and resolving moderate to complex bodily injury claims in a remote setting. This role requires strong analytical and negotiation skills, as well as the ability to communicate effectively with claimants, attorneys, and other stakeholders. Your day-to-day activities will involve reviewing medical reports, taking recorded statements, and determining liability and damages. The role is part of a larger team that handles represented claims for New York, New Jersey, and Pennsylvania, so experience with these regions is preferred. Allstate is committed to innovation and customer satisfaction, and this role offers the opportunity to work with a variety of claims, from single-car accidents to complex business interruption cases. As a remote worker, you will be expected to work independently and manage your time efficiently, while maintaining a high level of productivity and quality in your work.

## What You Will Do - Investigate moderate to complex bodily injury claims, including single-car accidents and multi-vehicle collisions - Review medical reports and determine the extent of injuries and damages - Take recorded statements from claimants, witnesses, and other stakeholders - Determine liability and damages, and negotiate settlements with claimants and attorneys - Manage and resolve complex customer communications, concerns, and conflicts - Research and respond to Department of Insurance complaints and investigations - Summarize documents and enter notes into the claim system - Set initial reserves, update reserves, and document rationale and claim summary notes - Determine and explain minimum coverage limits in complex claims involving single or multiple claimants - Document claim files with notes, evaluations, and decision-making processes

## What We Are Looking For - 2-5 years of experience handling moderate to complex bodily injury claims - Prior experience with represented casualty claims - Knowledge of insurance policies, coverage, and liability determination - Strong critical thinking and problem-solving skills - Excellent communication and negotiation skills - Ability to work independently and manage time efficiently in a remote setting - Proficient computer skills, including experience with claim systems and software - Familiarity with innovative tools and platforms for effective claims evaluation

## Nice to Have - Experience working with claims in New York, New Jersey, and Pennsylvania - Knowledge of business interruption, loss of income, and Errors and Omissions (E&O) policies - Certification as an insurance adjuster or appraiser - Experience with remote work and virtual communication tools

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work remotely and manage your own schedule - Access to innovative tools and platforms for claims evaluation - Professional development and training opportunities - Recognition and reward programs for outstanding performance - Comprehensive health and wellness programs - Generous paid time off and holiday schedule - Technology bundle and connectivity reimbursement for remote work

- Develop your knowledge of insurance policies, coverage, and liability determination to increase your chances of success in this role.

• Practice your negotiation skills, as they will be crucial in resolving complex claims.
• Consider obtaining certification as an insurance adjuster or appraiser to demonstrate your expertise.
• Be prepared to work independently and manage your time efficiently in a remote setting.
• Showcase your critical thinking and problem-solving skills in your application and interview.
• Research Allstate's company culture and values to understand their expectations and priorities.
• Prepare to discuss specific examples of your experience handling complex claims and negotiating settlements.