Business Analyst

About the Role

The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work in a fast-paced environment. You will be expected to think strategically, analyze complex data sets, and provide actionable recommendations to stakeholders. If you are passionate about the fintech industry, have a strong background in business analysis, and are looking for a challenging and rewarding role, this could be the perfect opportunity for you.

Blockchain.com is a global company with a strong presence in the cryptocurrency market. As a leader in the industry, we are committed to innovation, customer satisfaction, and employee growth. Our team is comprised of talented professionals who are passionate about shaping the future of finance.

What You Will Do

• Support the strategy, roadmap, and commercial performance of key business areas within Consumer
• Analyze business performance across users, activity, revenue, margin, retention, volume, conversion, and P&L
• Work with Business Leads and Product Managers to identify product opportunities, define problem statements, and support prioritization
• Translate business goals, customer insights, and data analysis into clear product recommendations
• Build dashboards, reports, and analysis to help teams understand performance, diagnose issues, and identify opportunities
• Support business cases for new products, features, markets, or customer propositions, including market size, customer demand, economics, operational requirements, and risk
• Partner with Product and Engineering to help define requirements, clarify trade-offs, and support delivery of customer-facing features
• Support product launches by coordinating inputs across Product, Engineering, Marketing, CRM, Growth, Compliance, Operations, and Regional teams
• Work with Trading, Treasury, Risk, Finance, and Compliance to analyze pricing, economics, risk controls, and profitability
• Track competitors, customer behavior, and market trends to identify opportunities to differentiate and win share
• Help establish a clear operating cadence around performance tracking, experimentation, launches, product reviews, and business reviews

What We Are Looking For

• Experience in business analysis, product analytics, product operations, strategy, growth, fintech, crypto, payments, consulting, or consumer technology
• Strong analytical skills and comfort working with data, business modeling, funnels, unit economics, pricing, conversion, retention, and profitability
• Ability to turn data, customer insights, and business problems into clear product recommendations
• Strong product judgment and strong interest in building customer-facing products
• Ability to work closely with Product and Engineering teams, including helping define requirements, prioritize opportunities, and support execution
• Strong communication skills and ability to present findings clearly to cross-functional stakeholders
• Comfort operating in a fast-moving, ambiguous environment
• High ownership, attention to detail, and willingness to work across both strategic analysis and hands-on product execution
• Interest in crypto, fintech, consumer products, and high-growth businesses

Nice to Have

• Experience with data visualization tools such as Tableau or Power BI
• Familiarity with programming languages such as Python or SQL
• Knowledge of cloud-based technologies such as AWS or Google Cloud
• Certification in business analysis or a related field
• Experience working in a remote or hybrid environment

Benefits and Perks

• Full-time salary based on experience
• Meaningful equity in an industry-leading company
• Hybrid model with flexible remote and on-site work arrangements
• Unlimited vacation policy
• Apple equipment provided
• Opportunity to be a key player and build your career at a rapidly expanding, global technology company
• Flexible work culture with a focus on work-life balance
• Comprehensive benefits package, including health insurance and retirement planning
• Professional development opportunities, including training and education programs
• Access to a global network of professionals in the fintech industry

• To stand out as a candidate, be sure to highlight your experience working with data analysis tools and your ability to provide actionable insights to stakeholders.
• Showcase your knowledge of the fintech industry and your understanding of the latest trends and technologies.
• Be prepared to provide specific examples of your experience working in a fast-paced environment and your ability to prioritize tasks and manage multiple projects simultaneously.
• Consider creating a portfolio that demonstrates your analytical skills and ability to communicate complex ideas clearly.
• Don't be afraid to ask questions during the interview process, and be sure to clarify any expectations or concerns you may have about the role or company.
• Research the company culture and values to ensure you are a good fit for the team and the organization.
• Be prepared to discuss your long-term career goals and how this role aligns with your overall career aspirations.