Business Development Representative - Inside Sales

About the Role

The role operates within a fast-paced, goal-focused environment, where you will be motivated by the company's mission, purpose, and your earning potential. As a representative of the BBB, you will be the voice of the organization, working to advance marketplace trust and promote the benefits of BBB Accreditation to businesses across Texas.

The sales team at BBB Heart of Texas is nationally recognized for excellence, with multiple top performers ranked among the best in North America. You will be part of a culture that values integrity, collaboration, and continuous growth, with opportunities for ongoing training, mentorship, and career development.

What You Will Do

• Make 100+ outbound calls daily to businesses in Texas, leveraging various lead sources and prospecting techniques.
• Build trust and communicate the value of BBB Accreditation to potential clients, highlighting the benefits of working with the Better Business Bureau.
• Close deals and negotiate contracts with integrity, ensuring that all sales activities are conducted in accordance with the company's ethical standards.
• Utilize CRM software and Microsoft 365 tools to manage leads, track progress, and analyze sales performance.
• Collaborate with the sales team to share best practices, discuss challenges, and identify new opportunities for growth.
• Stay up-to-date with industry trends, market developments, and changes in the regulatory landscape, adapting your sales approach as needed.
• Provide exceptional customer service, addressing client concerns and resolving issues in a timely and professional manner.
• Participate in sales competitions, incentive programs, and recognition events, striving to consistently meet or exceed performance targets.
• Develop and maintain a deep understanding of the Texas market, including local business conditions, industry trends, and competitor activity.

What We Are Looking For

• 2+ years of successful B2B sales experience, preferably in an inside sales role.
• A track record of sales awards or top-performer recognition, demonstrating your ability to consistently meet or exceed performance targets.
• Strong phone presence and persuasive communication skills, with the ability to engage and persuade potential clients.
• Active listening skills and conversation control skills, allowing you to effectively understand and address client needs.
• Self-motivation, coachability, and a strong work ethic, with a willingness to continuously learn and improve.
• Proficiency in CRM software, Microsoft 365, and other sales tools, with the ability to quickly adapt to new technologies.
• High integrity and a strong commitment to ethical sales practices, aligning with the company's values and mission.
• Bilingual skills (Spanish-English) are a plus, but not required.

Nice to Have

• Experience working in a remote sales environment, with a proven ability to work independently and manage your time effectively.
• Familiarity with the Texas market, including local business conditions, industry trends, and competitor activity.
• A strong network of professional contacts in the sales industry, with the ability to leverage these relationships to drive growth.
• Experience with sales analytics and performance metrics, with the ability to analyze data and make informed decisions.

Benefits and Perks

• Competitive compensation package, with opportunities for performance-based bonuses and commissions.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as a tax-free Flex Spending Account/Health Savings Account option.
• 401(k) retirement plan with a 5% match and immediate vesting after 90 days.
• Generous PTO policy, with 2 weeks of paid time off granted after 90 days, plus 11 paid holidays and birthdays off.
• Ongoing training and professional development opportunities, including sales coaching and mentorship.
• Recognition and rewards for top performers, including sales competitions and incentive programs.
• The opportunity to work with a mission-driven organization, making a meaningful impact in the community and advancing marketplace trust.

• Develop a strong understanding of the Texas market, including local business conditions, industry trends, and competitor activity, to effectively tailor your sales approach.
• Leverage your existing professional network to drive growth and establish new relationships with potential clients.
• Focus on building trust and communicating value, rather than simply pushing for a sale, to establish long-term relationships with clients.
• Stay up-to-date with industry trends and market developments, adapting your sales approach as needed to stay competitive.
• Prepare for interviews by researching the company, practicing your sales pitch, and reviewing common sales interview questions.
• Be prepared to discuss your sales strategy, including how you prospect for new leads, build relationships, and close deals.
• Highlight your ability to work independently and manage your time effectively, as this is a remote sales role that requires self-motivation and discipline.