Business Operations Manager

About the Role

Day-to-day, the successful candidate will partner with executives to scope, prioritize, and lead strategic projects that drive company-defining initiatives. This role requires a deep understanding of business operations, strategy, and the ability to turn ambiguity into actionable plans. The ideal candidate will have a player-coach mindset, being equally comfortable analyzing data and leading execution.

The BizOps team is central to PermitFlow's success, and as such, this role comes with significant autonomy and trust. The company is looking for someone who can own problems end-to-end and has the vision to shape a venture-backed business. The team context is highly collaborative, with a focus on cross-functional teamwork to drive growth and scalability.

What You Will Do

• Partner with executives to scope, prioritize, and lead strategic and cross-functional projects
• Structure unclear problems, define the key questions, and build executable plans that drive measurable outcomes
• Transform insights into repeatable processes and operational playbooks
• Design metrics, dashboards, and analyses that drive business decisions
• Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth
• Drive company-defining initiatives and ensure their successful execution
• Develop and maintain scalable systems that support business growth
• Analyze complex data sets to inform strategic decisions
• Communicate complex ideas and plans in a clear, actionable manner
• Foster a culture of data-driven decision-making across the organization
• Identify and mitigate operational risks to ensure business continuity

What We Are Looking For

• 3-5 years of experience in management consulting, investment banking, private equity, venture capital, or business operations/strategy at a high-growth startup
• Strong analytical skills, with the ability to use data to clarify ambiguity and drive decisions
• Player-coach mindset, with equal comfort in running analysis and leading execution
• Structured communicator, able to distill complexity into simple, actionable insights
• Bias for action, with a focus on moving fast, iterating quickly, and driving impact
• Collaborative partner, with a track record of succeeding through influence and cross-functional teamwork
• Experience with business operations, strategy, and project management
• Strong understanding of business metrics and data analysis
• Ability to work in a fast-paced, dynamic environment

Nice to Have

• Experience in the construction or construction tech industry
• Knowledge of AI and digital transformation in business operations
• Certifications in business operations, strategy, or a related field
• Experience with business intelligence tools and data analytics platforms
• Familiarity with agile project management methodologies

Benefits and Perks

• Competitive salary and meaningful equity in a high-growth company
• 100% company-paid base medical, dental, and vision coverage for employees
• 401(k) savings plan
• Unlimited PTO and paid family leave
• Home office and equipment stipend
• Daily in-office lunch and dinner provided
• Commuter benefits (pre-tax transit and parking)
• Opportunity to be part of a team redefining the construction industry
• Collaborative and dynamic work environment
• Professional development opportunities

• Tip: Ensure your resume and cover letter highlight specific examples of driving business growth through strategic initiatives and data-driven decision-making.
• When applying, make sure to showcase your understanding of the construction tech industry and how AI is transforming it.
• Prepare examples of how you've structured complex problems and turned them into actionable plans.
• Practice your ability to communicate complex ideas simply, as this is a key skill for success in this role.
• Consider creating a portfolio or presentation that demonstrates your analytical and strategic thinking, especially in relation to business operations and growth.
• Be ready to discuss your experience with cross-functional teamwork and how you've driven alignment and growth across different departments.
• Research the company culture and be prepared to ask insightful questions about the team and the role during the interview process.